Customer Assistance Technician

Tenaris; Eastern Province; Presencial; SAR 120.000 - 180.000; Jornada completa

Descripción de la vacante

Tenaris is seeking an on-site quality engineer to support manufacturing operations, ensuring products meet customer specifications and internal quality requirements. You will coordinate inspections, verify QCPs, and maintain traceability across the production line.

Strong communication and problem-solving skills are essential. The role emphasizes engagement with customers, inspectors, and third-party representatives during release activities, with a focus on continuous improvement in steel and

Formación

• Bachelor's degree in Mechanical, Metallurgical, Industrial Engineering or a related discipline.
• Experience in Quality Control, Quality Assurance, or Manufacturing Quality within an industrial environment.
• Experience in steel manufacturing is strongly preferred.
• Experience in pipe manufacturing (seamless or welded) is a significant advantage.
• Knowledge of manufacturing processes, inspection techniques, quality control systems, and standards.
• Ability to read and interpret technical specifications, drawings, and quality documentation.
• Professional proficiency in English, both written and spoken.
• Strong communication, analytical and problem-solving skills.

Responsabilidades

• Provide on-site quality support to production operations ensuring products meet quality and customer requirements prior to release.
• Prepare products materials and quality documentation for customer and third-party inspections.
• Implement, monitor and verify Quality Control Plans (QCPs) in accordance with applicable standards customer specifications and internal procedures.
• Ensure production activities comply with quality requirements defined during customer pre-inspection meetings.
• Perform inspections and review quality records to verify product conformity and traceability.
• Support the investigation and resolution of quality deviations and non-conformities.
• Work closely with Production Operations and Quality teams to maintain product quality and support continuous improvement initiatives.
• Interface with customers inspectors and third-party representatives during inspection and release activities.

Conocimientos

Quality control

Quality assurance

Manufacturing quality

English proficiency

Analytical skills

Problem solving

Communication skills

Reading drawings

Educación

Bachelor's degree in Mechanical Engineering

Bachelor's degree in Metallurgical Engineering

Bachelor's degree in Industrial Engineering

Related engineering discipline

Descripción del empleo

Provide on-site quality support to manufacturing operations ensuring compliance with customer specifications applicable standards and internal quality requirements The role is responsible for supporting product release activities coordinating inspections and verifying the effective implementation of quality control processes throughout the production line

Main Responsibilities

• Provide on-site quality support to production operations ensuring products meet quality and customer requirements prior to release
• Prepare products materials and quality documentation for customer and third-party inspections
• Implement, monitor and verify Quality Control Plans QCPs in accordance with applicable standards customer specifications and internal procedures
• Ensure production activities comply with quality requirements defined during customer pre-inspection meetings
• Perform inspections and review quality records to verify product conformity and traceability
• Support the investigation and resolution of quality deviations and non-conformities
• Work closely with Production Operations and Quality teams to maintain product quality and support continuous improvement initiatives
• Interface with customers inspectors and third-party representatives during inspection and release activities

Requirements

• Bachelor s degree in Mechanical Engineering Metallurgical Engineering Industrial Engineering or a related engineering discipline
• Experience in Quality Control Quality Assurance or Manufacturing Quality within an industrial environment
• Experience in steel manufacturing is strongly preferred
• Experience in pipe manufacturing seamless or welded pipes is considered a significant advantage
• Knowledge of manufacturing processes inspection techniques quality control systems and applicable industry standards
• Ability to read and interpret technical specifications drawings and quality documentation
• Professional proficiency in English both written and spoken
• Strong communication analytical and problem-solving skills

Preferred Candidate Profile

We are seeking a hands-on quality professional with a strong manufacturing mindset and experience in industrial production environments. Candidates from steel, pipe, metals, heavy industry, or related manufacturing sectors.