Crew Duty Controller

Riyadh Air | طيران الرياض; Riyadh Region; On-site; SAR 250,000 - 350,000; Full time

Job summary

Riyadh Air is seeking a proactive Crew Duty Controller to ensure efficient worldwide crew operations. You will oversee rosters, readiness, regulatory compliance and certifications in a high‑tempo 24/7 environment.

You will collaborate with the OCC, airport operations, and partners to balance performance, crew welfare, and customer commitments while driving ongoing improvements in crew processes.

Qualifications

• Degree required or equivalent in a related field.
• 4+ years in crew control, crew scheduling, or planning.
• Supervisory experience preferred.
• Solid understanding of airline ops and aviation regs.

Responsibilities

• Oversee crew rosters and crew readiness.
• Ensure compliance with FDTL, fatigue risk management, and regulatory standards.
• Coordinate with OCC, airport ops, service providers, and regulators.
• Manage disruptions and provide timely, data‑driven solutions.
• Drive continuous improvement of crew operations.

Skills

Crew scheduling

Crew control

Disruption management

Leadership

Education

Bachelor's degree or higher

Job description

Riyadh Air (RX), headquartered in the Saudi Capital, is the new national airline that’s shaping the future of flying. It seeks to lead the aviation industry by transforming Saudi Arabia into a global aviation and trade hub – a digitally native airline that will connect the kingdom to more than 100 destinations.

About The Role

As a Crew Duty Controller, you will support the seamless delivery of worldwide Flight and Cabin Crew operations by ensuring the effective allocation of crew resources while maintaining safe, compliant, and efficient airline operations across a dynamic 24/7 environment.

Yours is a role which will provide operational oversight of crew rosters, crew readiness, regulatory compliance, qualifications, and certifications, ensuring every operation is delivered in line with Flight Duty Time Limitations (FDTL), fatigue risk management principles, and applicable GACA, IATA, and ICAO regulations.

You will also contribute to business continuity by managing operational disruptions, responding to flight and crew-related incidents, and coordinating timely solutions that balance operational performance, crew welfare, and customer commitments.

The role requires confident decision-making, clear communication, and strong stakeholder management as you represent Crew Operations across the Operations Control Centre (OCC), partnering with internal teams, airport operations, external service providers, and regulatory authorities to ensure seamless day-to-day operations.

There is an excellent opportunity to make a lasting impact by driving continuous improvement initiatives, analysing operational performance, supporting strategic projects, and helping shape a world-class crew operation that reflects Riyadh Air's ambition to redefine the future of aviation.

About You

Degree qualified, you will demonstrate at least 4 years of experience in crew control, crew scheduling, or planning. Ideally, you will have worked in a supervisory capacity.

You are expected to have proven ability to manage disruptions and make timely, data-driven decisions in high-pressure situations.

This role requires solid understanding of airline operations and aviation regulations.

We’d love to hear from you even more if you have an certifications in aviation operations or crew resource management.

This is your opportunity to shape the future of air travel. Bring your best and show us why you can own this position within Riyadh Air.