Credit Control Manager

Fisheye - Executive Search; Al Khobar; On-site; SAR 100,000 - 167,000; Full time

Job summary

Fisheye Executive Search is representing a leading healthcare distribution company in Saudi Arabia seeking a Credit Control Manager. The role owns customer credit risk, receivable quality, and collection performance to protect cash flow while enabling sustainable sales growth through disciplined credit assessment and exposure management.

You will oversee credit policy, monitor aging and disputes, and partner with Sales and Finance to balance growth with risk.

Qualifications

• Bachelor's degree in Finance, Accounting, Business Administration, or related field.
• 3–5 years in supervisory/managerial credit/receivables role preferred.
• Experience managing large B2B portfolios, aging, collections, disputes, and escalations.

Responsibilities

• Own and enforce the customer credit policy and credit limits.
• Monitor exposure, aging, and overdue balances, including 90+ accounts.
• Lead collections planning, follow-up, and promise-to-pay tracking.
• Manage credit holds and order releases per policy and risk.
• Maintain visibility of disputes, deductions, and legal cases for timely resolution.
• Prepare regular credit and working-capital reporting (DSO, top risks, forecast).
• Partner with Sales and Finance to balance growth with cash-flow discipline.

Skills

Credit control

Accounts receivable

Collections

SAP/ERP

Advanced Excel

Leadership

Arabic

English

Education

Bachelor's degree

Professional certification

Tools

SAP/ERP

Job description

Fisheye Executive Search is hiring a Credit Control Manager on behalf of a leading healthcare distribution company in Saudi Arabia. This role owns customer credit risk, receivable quality, and collection performance — protecting cash flow while supporting sustainable sales growth through disciplined credit assessment, exposure management, aging control, and timely escalation of high-risk accounts.

Key Responsibilities

• Own and enforce the customer credit policy, including onboarding, credit assessment, credit limits, payment terms, and management of exceptions in line with the approved authority matrix.
• Monitor customer exposure, credit-limit utilisation, and AR aging, with focused management of overdue, 90+, and high-risk balances.
• Lead collection planning, customer follow-up, and promise-to-pay tracking in coordination with collectors, Sales, and account owners.
• Manage credit holds and order-release decisions in line with approved policy, authority levels, and customer risk.
• Maintain clear visibility of customer disputes, deductions, unapplied receipts, and legal cases, driving timely resolution with relevant teams.
• Prepare regular credit and working-capital reporting covering DSO, overdue exposure, collections, top risks, forecast, and credit utilisation.
• Partner with Sales and Finance to balance commercial growth with cash-flow discipline and acceptable credit risk.

What We're Looking For

• Bachelor's degree in Finance, Accounting, Business Administration, or a related field; relevant professional certification is preferred.
• 7-10 years of experience in credit control, accounts receivable, collections, or commercial finance, including 3-5 years in a supervisory/managerial role.
• Strong experience managing large B2B customer portfolios, aging, credit limits, collections, disputes, and legal/escalated receivables.
• Hands-on SAP/ERP and advanced Excel/reporting skills.
• Fluent in Arabic and English; based in or willing to relocate to Khobar.

Nice to Have

• Prior experience in distribution, healthcare, pharmaceutical, or FMCG environments.
• Experience leading a credit/collections team.