Courier - Jeddah

DHL Express; Makkah Region; On-site; SAR 39,000 - 61,000; Full time

Benefits offered by this job

International environment

Great culture

Benefits program

Job summary

DHL Express in Saudi Arabia is seeking a Field Courier to be the face of our international network, handling time-sensitive shipments with safety and courtesy on every delivery.

You will work on a designated route around your area, delivering with professionalism, using handheld scanners, and maintaining accurate documentation while upholding our standards of service.

Qualifications

• High school diploma or equivalent required.
• Proficiency in English; basic Arabic advantageous.
• Strong focus on customer satisfaction and reliability.
• Ability to lift packages of varying weights and be physically active.

Responsibilities

• Pickup and delivery of shipments within a designated route.
• Provide outstanding customer service and resolve issues professionally.
• Ensure shipments are scanned correctly and paperwork completed accurately.
• Plan efficient routes considering traffic and deadlines.
• Operate the company vehicle safely and perform daily inspections.

Skills

Customer service

Reliability

Punctuality

Team player

Education

High school diploma

Job description

YOU TACKLE FOR QUALITY AND GREAT SERVICE. THIS WILL IMPROVE THE LIFE OF OUR CUSTOMERS.

Would you like to become part of the world's most international company in the world?

A company that pioneered cross-border express delivery in 1969 and is now active in more than 220 countries and territories worldwide. Do you want to be part of a company that connects people worldwide? And the more people we connect, the better life will be on our planet.

Join our team and discover how an international network that's focused on service, quality and sustainability can connect people and improve lives through the power of global trade. And not just for our customers, but for every member of our team too. To learn more about our culture, motivated people and our purpose, please visit www.dpdhl.jobs/express

Do you want to make a difference? Then come to our "Insanely Customer Centric" Team and become a Certified International Specialist!

Overall Role Purpose

As a Field Courier for DHL Express, you are the face of our company. You will be responsible for the efficient and safe collection and delivery of time-sensitive shipments, providing an exceptional and friendly service experience to our customers. Your professionalism and dedication are crucial in ensuring we meet our commitments and maintain our position as the world's most international company.

Your Tasks

• Pickup and Delivery: Safely and efficiently collect and deliver shipments to and from customer locations within a designated route in and around your area.
• Customer Service: Provide outstanding customer service, answering customer questions and resolving issues with a positive and professional demeanour.
• Shipment Handling: Ensure all shipments are handled with care, are correctly scanned, and all necessary paperwork, paperwork’s and documentation are accurately completed.
• Route Management: Plan and follow the most efficient routes for timely delivery, considering traffic patterns and delivery deadlines.
• Vehicle Operation & Safety: Operate the company vehicle safely and lawfully. Perform daily vehicle inspections and report any maintenance needs to ensure the vehicle is in optimal condition.
• Technology Use: The utilization and handheld scanners and other company technology to track shipments, update delivery statuses, and manage routes.
• Compliance: Adhere to all company policies, procedures, and safety standards, including customs, security, and dangerous goods.

Your Profile

• Education: A High school diploma or equivalent is required.
• Driver's License: Must possess a valid Saudi Arabian driver's license with a clean driving record.(Lightweight /Heavy weight Driver License)
• Local Knowledge: Excellent knowledge of Saudi Arabia.
• Language Skills: Proficiency in English is required. Arabic basic to intermediate communication skills are highly advantageous.
• Physical Fitness: Ability to handle and lift packages of varying weights and to be physically active for extended periods.
• Customer-Focused: A genuine passion for customer satisfaction and a friendly, approachable personality.
• Reliability & Punctuality: A strong sense of responsibility, with an excellent record of punctuality and attendance.
• Team Player: Ability to work effectively both independently and as part of a team.

Our Offer

• Strong career support in an international environment.
• Great culture and colleagues.
• Multifarious benefit program.