Communication & Graphic Design Manager

Executives Plus; Riyadh; On-site; SAR 300,000 - 400,000; Full time

Job summary

A leading company in the communications field is seeking a Communication & Graphic Design Manager in Riyadh. Responsibilities include developing brand communication strategies, managing corporate communications, and overseeing media relations. The ideal candidate has over 15 years of experience in corporate communications and a strong understanding of digital tools. Competitive compensation and opportunities for cross-department collaboration exist in this role.

Qualifications

• 15+ years of experience in corporate communications or similar role.
• Proven track record of developing successful communication strategies.
• Experience in crisis communication and media relations.

Responsibilities

• Develop and implement communication strategies aligned with business goals.
• Manage the company's online presence and digital marketing strategies.
• Oversee the creation of high-quality content for various channels.

Skills

Excellent written and verbal communication skills

Strong strategic thinking and problem-solving abilities

High level of creativity and attention to detail

Strong interpersonal skills

Proficiency in using communication management software

Education

Bachelor’s degree in Communications, Public Relations, Marketing, or related field

Master’s degree preferred

Tools

MS Office

Digital communication tools and platforms

Job description

Overview

Job Title: Communication & Graphic Design Manager

Reports to: CEO

Location: Riyadh, KSA

JOB PURPOSE

The Communication & Graphic Design Manager is responsible for developing and executing comprehensive brand communication strategies to enhance the company's image, promote its products and services, and ensure effective internal and external communication. He/She will manage all aspects of corporate communications, including media relations, digital communications, employee engagement, and crisis management.

JOB DIMENSIONS

• Direct Reports: 1
• Financial responsibilities: SAR 10M

Key Accountabilities

• Strategic Communication Planning
  • Develop and implement communication strategies that align with the company's business goals and objectives.
  • Create annual communication plans covering media relations, internal communication, branding, and digital presence.
  • Identify key communication opportunities and challenges and devise strategies to address them.
  • Results: Deliver the company’s communication strategies in alignment with business goals; Deliver annual communication plans on time in full.
• Graphic Design & Production
  • Design and produce graphics and communication materials in-house for most internal & external communication according to our brand guidelines.
  • Results: Deliver the company’s communication strategies in alignment with business goals; Optimize Graphic Design & Production cost.
• Media Relations
  • Establish and maintain relationships with key media outlets, journalists, and industry influencers.
  • Prepare and distribute press releases, media kits, and other communication materials.
  • Serve as the company's spokesperson for media inquiries and interviews.
  • Results: Media Mentions and Coverage: Increase in positive mentions and coverage (20% increase annually). Social media: Specific engagement rate (5% monthly increase) and follower growth (10% quarterly increase).
• Digital Communication
  • Manage the company's online presence, including the website, social media channels, and email marketing.
  • Develop and implement digital marketing strategies to enhance brand visibility and engagement.
  • Monitor and analyze digital metrics to measure the effectiveness of communication campaigns and adjust strategies accordingly.
  • Results: Increase in traffic (20% annually) for Website Traffic and Engagement; Content Performance.
• Internal Communication
  • Develop and implement internal communication strategies to ensure employees are informed and engaged.
  • Manage internal communication channels, including intranet, newsletters, and company meetings.
  • Foster a positive organizational culture through effective communication initiatives.
  • Results: 85% of employee engagement and satisfaction with internal communications; 10% quarterly increase in interaction on internal platforms.
• Branding and Corporate Identity
  • Ensure consistent application of the company's brand guidelines across all communication materials.
  • Develop and manage corporate identity programs, including branding for events, marketing collateral, and promotional materials.
  • Work with the marketing team to ensure alignment of communication strategies with marketing objectives.
  • Results: Increase in brand awareness and positive perception (20% improvement annually).
• Crisis Communication
  • Develop and implement crisis communication plans to manage and mitigate risks to the company's reputation.
  • Serve as the communication lead during crises, coordinating responses and ensuring timely and accurate information is disseminated.
  • Conduct post-crisis analysis to improve future crisis management strategies.
  • Results: Response Time; 90% of crises resolved without escalation.
• Content Creation
  • Oversee the creation of high-quality content for various communication channels, including articles, videos, and presentations.
  • Collaborate with internal stakeholders to gather information and create compelling stories that highlight the company's achievements and initiatives.
  • Ensure all content is accurate, engaging, and aligned with the company's messaging and branding.
  • Results: Zero tolerance in content.
• Event Management
  • Plan and execute corporate events, including product launches, press conferences, and employee engagement activities.
  • Coordinate logistics, develop event programs, and manage communication before, during, and after events.
  • Evaluate the success of events and identify opportunities for improvement.
  • Results: High participation rate (90% of guests) and positive feedback (above 85%).
• Developing internal capability & capacity for ICT team
  • Develop internal capability within your team through training programs or workshops led by subject matter experts from outside agencies or other industry leaders or internally.
  • Developing process to optimize resources and achieve growth targets.
  • Achieving COMM team retention target and satisfaction target.
  • Results: Number of training hours; % Adherence to Training Plan (COMM Staff); 85% Employee Satisfaction Score (COMM Staff); Turnover 15% per year; Employee Productivity.

Communications & Working Relationships

Internal Communication: all departments within the company

External Communication: 3rd parties and vendors - Auditors

Qualifications, Experience & Skills

Academic and professional qualifications

• Bachelor’s degree in Communications, Public Relations, Marketing, or a related field; Master’s degree preferred.

Experience

• +15 years of experience in corporate communications, public relations, or a similar role, preferably within the manufacturing or industrial sector.
• Proven track record of developing and implementing successful communication strategies.
• Strong understanding of digital communication tools and platforms.
• Experience in crisis communication and media relations.

Skills & Knowledge

• Excellent written and verbal communication skills.
• Strong strategic thinking and problem-solving abilities.
• Ability to manage multiple projects and meet deadlines in a fast-paced environment.
• Proficiency in using communication management software and tools.
• High level of creativity and attention to detail.
• Strong interpersonal skills and the ability to build relationships with diverse stakeholders.
• High level of integrity and professionalism.

Business Competencies

• Knowledge of own role and responsibilities
• Knowledge of the Saudi Market
• Knowledge in the manufacturing of LV/MV Switchgears, Transformers & Substations

Core Competencies

• Customer First, Quality Always
• Greater together
• Continuous improvement
• Compassion for people
• Passion for results
• Frugality

Behavioural Competencies

• Problem Solving
• Negotiation
• Innovation
• Flexibility & adaptability
• Communication
• Compliance
• Attention to Details
• Networking
• Strategic Thinking
• Decision Making
• Persuading & influencing
• Planning & Organizing
• People Management
• Ethical Practice

Technical Competencies

• MS Office
• Expert in digital communication tools and platforms
• Experience in crisis communication and media relations
• Project management skills