Clinical Sales Specialist Cardiovascular

Johnson and Johnson; Riyadh; On-site; SAR 240,000 - 360,000; Full time

Job summary

Johnson and Johnson in Riyadh seeks an experienced clinical specialist to support electrophysiology systems and catheter equipment. You will train physicians and EP lab staff, educate customers on product usage, and collaborate with the sales team to grow business in the region.

The role requires 3-5 years in cardiovascular/EP settings, strong English, and high travel availability (80%+). You will engage with physicians, nurses, and hospital staff while maintaining compliance and best practices.

Qualifications

• Bachelor's degree or equivalent in Biomedical Engineering or CVT.
• 3-5 years in cardiovascular field, EP lab or CRM.
• Proficient in English and patient support experience.
• Willingness to travel 80%+ within the region.

Responsibilities

• Provide expert clinical and technical assistance to physicians and EP lab staff on electrophysiology systems.
• Educate customers with in-service training and product usage.
• Identify sales opportunities using consultative selling techniques.
• Engage with key decision makers to drive incremental business.

Skills

Account Management

Collaboration

Communication

Sales Support

Solutions Selling

Customer Centricity

Market Knowledge

Education

Bachelor's degree or Equivalent

Biomedical Engineering

CVT

Job description

Responsibilities

• Provide expert clinical product and technical assistance and training to physicians and EP Lab Staff on the effective use of electrophysiology systems and catheter equipment e g The CARTO System and associated software modules and RF generator during case procedures within an assigned geography and in a manner that leads to meeting and exceeding business goals
• Educate customers on all electrophysiology products to optimize effective usage by providing technical and clinical information and in-service training
• Collaborate with peers to share best practices to increase value for customers
• Use consultative selling techniques to identify potential sales opportunities within the account
• Creates awareness of electrophysiology solutions and facilitates Territory Sales Manager TM contact with the key decision makers to drive incremental business
• Maximize customer case support capability through proper planning and scheduling techniques
• Drive collaboration and maintain consistent open lines of communication across the assigned responsibilities with the local team Pod i e TM and other CAS as well as the support team i e Ultrasound CAS FSE RBD and other internal and external partners
• Develop and share best practices with KSA Field Sales and Service colleagues and internal partners
• Develop and grow mutually beneficial customer relationships within and beyond the EP lab including but not limited to physicians nurses and technicians clinical and hospital administrators and staff
• Stay current on company products instructions for use IFU best practices and technical troubleshooting as well as relevant scientific clinical literature and new product information
• Prioritize and appropriately respond to requests in a high-stress environment
• Maintain composure and problem-solving focus during stressful interactions
• Engage in diagnostic dialogue with multiple internal and external business partners and stakeholders and formulate solutions based on dialogue and input gained during session
• Provide mentoring for new electrophysiology commercial team members as requested
• Respond daily to requests by email and voicemail from customers practitioners and partners
• Perform administrative work including managing account documentation compliance training requirements expense reporting and Company system input
• Maintain Safe Fleet standards according to Company guidelines
• Communicate business related issues or opportunities to the next management level
• Ensure subordinates follow all Company guidelines related to Health Safety and Environmental practices and that all resources needed to do so are available and in good condition
• Ensure personal and Company compliance with all Federal State local and Company regulations policies and procedures
• Perform other duties assigned as needed nbsp

Qualifications / Requirements

• Education: University/bachelor’s degree or Equivalent. Biomedical Engineering, CVT.
• Years of Experience: 3-5 years Experience in Cardiovascular field working in Electrophysiology section or CRM.
• Proficiency in English.
• Experience in direct patient support in a Cath Lab, .
• Ability to roll up the sleeves and support physicians and patients anytime.
• Availability for emergent patient care required.
• Ability to travel 80%+ within region required.
• Preferred Skills:Account Management, Collaboration, Communication, Cultural Competence, Customer Centricity, Healthcare Trends, Issue Escalation, Market Knowledge, Market Research, Objectives and Key Results (OKRs), Organizing, Problem Solving, Sales, Sales Support, Sales Training, Solutions Selling, Sustainable Procurement, Vendor Selection