Position: Clinic Manager - Aesthetic Clinic
Location: Saudi Arabia
Employment Type: Full-Time
Key Responsibilities
Daily Operations & Administration
- Oversee the daily operations and overall workflow of the clinic.
- Ensure the readiness of reception areas, consultation rooms, and treatment rooms.
- Monitor attendance and punctuality of doctors, nurses, and administrative staff.
- Prepare and manage staff schedules, shifts, and leave plans.
- Supervise departmental performance and resolve operational issues.
- Coordinate between the medical team, reception, accounting, and administration.
Regulatory Compliance & Licensing
- Monitor clinic licenses and ensure the validity of healthcare practitioners' professional licenses and classifications.
- Ensure compliance with Ministry of Health, Civil Defense, Municipality, and other relevant regulatory requirements.
- Maintain all required operational, licensing, and compliance documentation.
- Follow up on regulatory inquiries and ensure issues are addressed within a maximum of 24 hours.
- Manage medical and non-medical waste management contracts.
Staff & Facility Management
- Ensure compliance with attendance policies, dress codes, and professional conduct.
- Follow up on facility maintenance and ensure equipment and clinic systems are functioning properly.
- Ensure the availability of safety equipment and emergency supplies.
- Monitor the clinic management system and coordinate the resolution of technical issues.
Patient Experience & Quality
- Monitor patient satisfaction and improve the overall patient experience.
- Monitor patient waiting times and implement improvements to reduce delays.
- Ensure proper maintenance and confidentiality of patient medical records.
- Monitor expiry dates of medical products, supplies, and aesthetic preparations.
- Prepare daily and weekly operational reports for senior management.
Candidate Requirements
- Bachelor's degree in Business Administration, Healthcare Administration, Hospital Management, or a related field.
- Good knowledge of healthcare operations and administrative procedures in Saudi Arabia.
- Experience in staff management, operational supervision, and regulatory compliance.
- Excellent communication and coordination abilities.
- Proficiency in Microsoft Office and healthcare management systems.