Client Advisor

Loewe; Riyadh; On-site; SAR 134,000 - 257,000; Full time

Job summary

LOEWE in Riyadh is seeking a Client Advisor to deliver a personable, engaging client experience and to help build long-lasting client relationships. You will share LOEWE’s heritage, highlight product categories, and participate in in-store activities that support the brand and team goals.

The role requires fluency in English and Arabic, a passion for fashion and culture, and a proactive, service-oriented mindset.

Qualifications

• Proven experience achieving individual goals and contributing to team results.
• Experience in a similar customer-centric role.
• Deep interest in Fashion, Art, and Culture.
• Naturally inclusive and open-minded.
• Confident, service-oriented, adaptable and empathetic in style and approach.
• Effective communication to build and maintain a client portfolio.
• Results driven with a commercial mindset and team spirit.
• Fluent in English and Arabic.

Responsibilities

• Achieve individual and store objectives.
• Engage with clients to provide an exceptional experience.
• Develop long-lasting client relationships and networks.
• Maintain client relations via email, phone, messages, or notes.
• Transmit LOEWE brand history and heritage.
• Highlight product categories using product knowledge and storytelling.
• Grow client books and update information in company tools.
• Collaborate as a team to meet store-wide objectives.
• Participate in visual merchandising per LOEWE standards.
• Keep products organized, secure, and presentable both front and back of house.
• Assist with inventory management and back-of-house tasks.
• Adhere to LOEWE grooming and behavior standards.

Skills

Client relationship

Team results

Communication skills

Bilingual English/Arabic

Customer-centric

Job description

Being part of LOEWE gives you the opportunity of learning new things every day and working with people passionate about what they do, in a fast moving and ambitious company.

As Client Advisor, you will ensure that our client service expectations are exceeded in a personable, playful, and engaging way, enabling you to deliver your individual and team goals.

Your role will be:

• Achieve individual and store objectives.
• Connect with clients in an engaging emotional way to provide an exceptional and memorable client experience.
• Engage with all clients and develop long lasting relationships.
• Maintain relations with clients through regular communication and connection via email, phone, messages, or personalized notes.
• Master and transmit our brand history and heritage.
• Highlight our product categories through your product knowledge and storytelling.
• Develop and grow your client book, updating client information on the relevant company tools.
• Perform as a team player, participating and collaborating in all activities contributing to the overall objectives of the store.
• Actively participate in visual merchandising in accordance with LOEWE’s visual standards.
• Maintain products in an efficient, clean, secure, and organized manner; front and back of house.
• Support with inventory management and ad hoc back of house tasks.
• Follow the company’s policies and procedures including LOEWE’s standards in terms of grooming and behavior.

What is important for the role:

• Proven experience in achieving individual goals and contributing to team results.
• Experience within a similar customer centric role.
• Deep interest in Fashion, Art, and Culture.
• Be naturally inclusive and open minded.
• Confident, service orientated, adaptable and empathetic in style and approach.
• Effective communication skills with the sensitivities to build and maintain a client portfolio.
• Results driven with a commercial mindset without compromising on the Team Player attitude.
• Fluent in English and Arabic

About LOEWE

Founded in Spain in 1846, LOEWE is the second-oldest luxury fashion house in the world. Since 2025, the House is under the creative direction of Jack McCollough and Lazaro Hernandez, guided by a rich artistic sensibility and an imaginative exploration of craft. This new chapter builds on core sensibilities of LOEWE: an intellectual and playful approach to fashion, the vibrant spirit of Spanish lifestyle, and unmatched leather expertise.

At LOEWE we are committed to a culture that welcomes all, regardless of gender, ethnicity, socioeconomic background and abilities, including people with disabilities of all types. Our aim is for everyone to feel valued, included, and empowered to contribute their best.