Luxury Client Experience Specialist

Loewe; Riyadh; On-site; SAR 134,000 - 257,000; Full time

Job summary

LOEWE in Riyadh is seeking a Client Advisor to deliver a personable, engaging client experience and to help build long-lasting client relationships. You will share LOEWE’s heritage, highlight product categories, and participate in in-store activities that support the brand and team goals.

The role requires fluency in English and Arabic, a passion for fashion and culture, and a proactive, service-oriented mindset.

Qualifications

• Proven experience achieving individual goals and contributing to team results.
• Experience in a similar customer-centric role.
• Deep interest in Fashion, Art, and Culture.
• Naturally inclusive and open-minded.
• Confident, service-oriented, adaptable and empathetic in style and approach.
• Effective communication to build and maintain a client portfolio.
• Results driven with a commercial mindset and team spirit.
• Fluent in English and Arabic.

Responsibilities

• Achieve individual and store objectives.
• Engage with clients to provide an exceptional experience.
• Develop long-lasting client relationships and networks.
• Maintain client relations via email, phone, messages, or notes.
• Transmit LOEWE brand history and heritage.
• Highlight product categories using product knowledge and storytelling.
• Grow client books and update information in company tools.
• Collaborate as a team to meet store-wide objectives.
• Participate in visual merchandising per LOEWE standards.
• Keep products organized, secure, and presentable both front and back of house.
• Assist with inventory management and back-of-house tasks.
• Adhere to LOEWE grooming and behavior standards.

Skills

Client relationship

Team results

Communication skills

Bilingual English/Arabic

Customer-centric

Job description

LOEWE in Riyadh is seeking a Client Advisor to deliver a personable, engaging client experience and to help build long-lasting client relationships. You will share LOEWE’s heritage, highlight product categories, and participate in in-store activities that support the brand and team goals.

The role requires fluency in English and Arabic, a passion for fashion and culture, and a proactive, service-oriented mindset.