Chief of Premium Hospitality & Guest Experience

Confidential SemiGovernment; Riyadh; Presencial; SAR 500.000 - 900.000; Jornada completa

Descripción de la vacante

Confidential SemiGovernment is seeking a Director of Hospitality & Experience to shape Saudi Open hospitality and guest experience. You will own VIP and stakeholder programs, ensuring seamless, premium service and a distinctly Saudi experience that matches world-class events.

Reporting to commercial leadership, you will build and lead a high-performing team, coordinate with catering, venue, partnerships and operations, and manage budgets to maximize guest satisfaction and revenue opportunities

Formación

• Bachelor’s degree in Hospitality Management or related field.
• 8+ years of premium hospitality, VIP services or guest experience experience.
• Proven track record delivering hospitality programs for high-profile guests and stakeholders.

Responsabilidades

• Develop and lead the hospitality, VIP and guest experience strategy.
• Define a distinctive Saudi Open experience blending service with local culture.
• Benchmark against top sporting events to drive improvements and innovation.
• Lead a hospitality team and manage external agencies and suppliers.
• Oversee hospitality packages, VIP areas and premium guest services.
• Manage end-to-end VIP journey, from invitation to departure.

Conocimientos

Hospitality management

VIP services

Budget management

Stakeholder management

Team leadership

English fluency

Educación

Bachelor’s degree in Hospitality Management

Descripción del empleo

Confidential SemiGovernment is seeking a Director of Hospitality & Experience to shape Saudi Open hospitality and guest experience. You will own VIP and stakeholder programs, ensuring seamless, premium service and a distinctly Saudi experience that matches world-class events.

Reporting to commercial leadership, you will build and lead a high-performing team, coordinate with catering, venue, partnerships and operations, and manage budgets to maximize guest satisfaction and revenue opportunities