CHI Data Integrity & Validation Analyst

The Cigna Group; Riyadh; On-site; SAR 60,000 - 80,000; Full time

Job summary

The Cigna Group is seeking a Validation Officer in Saudi Arabia to verify and validate CHI uploads, ensuring data accuracy and regulatory compliance. The role focuses on preventing CHI rejections by pre-upload validation and resolving mismatches with client census files and system records.

Strong attention to detail and experience with benefit configuration are essential. Responsibilities include investigating rejections, coordinating corrections, and tracking uploads to successful linkage in

Qualifications

• Bachelor's degree in healthcare administration, Business, or related field (or equivalent work experience).
• 1-2 years of experience in benefit setup or insurance policy administration within a health insurance company.
• Experience with benefit configuration tools and administrative platforms.
• Familiarity with medical coverages and CHI uploads, eligibility process.
• Knowledge of insurance regulatory requirements (CHI, IA, Nphies).

Responsibilities

• Verify policy and member mandatory information before uploading onto CHI.
• Ensure National ID, Iqama, Border Number, Passport Number, and Member IDs are accurate and match supporting documents.
• Perform pre-upload validation on additions, deletions, transfers, and corrections to prevent CHI rejections.
• Investigate mismatches between client census files, system records, and CHI requirements.
• Analyze rejection reasons, coordinate corrections, and resubmit records within agreed SLA timelines.
• Confirm policy effective dates, enrollment dates, and renewal dates align with underwriting approval and policy setup.
• Process updates such as DOB corrections, ID changes, relationship changes, and member transfers between groups.
• Track uploaded members until successfully accepted and linked in the CHI portal and escalate unresolved cases promptly.
• Ensure all uploads meet regulatory requirements and internal compliance standards.
• Produce validation error reports, rejection analysis, SLA performance reports, and recommendations to reduce upload failures and improve first-time-right quality
• Ensuring Validation mailbox is reviewed and actioned with in SLA.

Skills

Attention to detail

Analytical skills

MS Office

Education

Bachelor's degree

Job description

The Cigna Group is seeking a Validation Officer in Saudi Arabia to verify and validate CHI uploads, ensuring data accuracy and regulatory compliance. The role focuses on preventing CHI rejections by pre-upload validation and resolving mismatches with client census files and system records.

Strong attention to detail and experience with benefit configuration are essential. Responsibilities include investigating rejections, coordinating corrections, and tracking uploads to successful linkage in