Channel Team Lead - Saudi National, Hub Delivery

Amazon; Riyadh; On-site; SAR 240,000 - 360,000; Full time

Job summary

Amazon in Riyadh, Saudi Arabia, is seeking a Channel Team Lead – Hub Delivery to guide a team of Account Development Executives, onboarding local retail partners and scaling the Hub Delivery program. You will coach, set goals, and drive activation and performance while upholding Amazon's delivery standards.

You will mentor ADEs, monitor KPIs across operations and delivery quality, and partner with Operations, Last Mile, and Program teams to resolve systemic issues and improve partner experience.

Qualifications

• Experience in data analysis and problem solving.
• Experience in operations management is preferred.
• Bachelor's degree is preferred.

Responsibilities

• Oversee and guide a team of ADEs in onboarding and partner management.
• Coach in prospecting, onboarding, and performance management.
• Foster accountability and field excellence.
• Monitor KPIs across operations, activation, and delivery quality.
• Identify systemic issues and implement corrective actions.
• Partner with Operations, Last Mile, and Programs teams to resolve issues.
• Provide field insights to improve design, partner experience, and scalability.

Skills

Data analysis

Problem solving

Leadership

Education

Bachelor's degree

Job description

Description

The Channel Team Lead – Hub Delivery will be responsible for overseeing and guiding a team of Account Development Executives (ADEs) tasked with onboarding, and managing local retail partners in Amazon's Hub Delivery program. This is a leadership role that combines field execution with strategic vision, ensuring that ADEs achieve activation, and performance targets while maintaining Amazon's high delivery standards. The Channel Lead will serve as coach, problem-solver, and results driver, enabling their team to succeed in a dynamic, goal-oriented environment.

Key Job Responsibilities

1. The Channel Team Lead – Hub Delivery will be responsible for overseeing and guiding a team of Account Development Executives (ADEs) tasked with onboarding, and managing local retail partners in Amazon's Hub Delivery program. This is a leadership role that combines field execution with strategic vision, ensuring that ADEs achieve activation, and performance targets while maintaining Amazon's high delivery standards. The Channel Lead will serve as coach, problem-solver, and results driver, enabling their team to succeed in a dynamic, goal-oriented environment.
2. Lead, mentor, and develop a team of ADEs, ensuring consistent execution of Amazon's Hub Delivery model
3. Provide hands‑on coaching in prospecting, onboarding, and performance management
4. Foster a culture of accountability, commitment, and field excellence
5. Monitor team KPIs across operations, activation, and delivery qualityIdentify systemic issues within territories and implement corrective action plans
6. Partner with Operations, Last Mile, and Program teams to resolve systemic issues impacting delivery quality
7. Provide consolidated field insights to improve program design, partner experience, and scalability

Key job responsibilities

The Channel Team Lead – Hub Delivery will be responsible for overseeing and guiding a team of Account Development Executives (ADEs) tasked with onboarding, and managing local retail partners in Amazon's Hub Delivery program. This is a leadership role that combines field execution with strategic vision, ensuring that ADEs achieve activation, and performance targets while maintaining Amazon's high delivery standards. The Channel Lead will serve as coach, problem-solver, and results driver, enabling their team to succeed in a dynamic, goal-oriented environment.

Key Job Responsibilities

1. Lead, mentor, and develop a team of ADEs, ensuring consistent execution of Amazon's Hub Delivery model
2. Provide hands‑on coaching in prospecting, onboarding, and performance management
3. Foster a culture of accountability, commitment, and field excellence
4. Monitor team KPIs across operations, activation, and delivery quality
5. Identify systemic issues within territories and implement corrective action plans
6. Partner with Operations, Last Mile, and Program teams to resolve systemic issues impacting delivery quality
7. Provide consolidated field insights to improve program design, partner experience, and scalability

Basic Qualifications

• Experience in data analysis and problem solving

Preferred Qualifications

• Experience in operations management
• Bachelor's degree