CCXP Experience Designer — 6-Month UX Lead

Mullers Solutions 1; Riyadh; On-site; SAR 246,000 - 312,000; Part time

Job summary

Müller’s Solutions is seeking an experienced Experience Designer (CCXP) for a 6-month project to elevate customer experience across digital platforms. You will contribute to shaping the customer experience vision with cross-functional teams.

You will conduct in-depth user research, create journey maps, wireframes and prototypes, and iterate based on user feedback while collaborating with product and development teams.

Qualifications

• Bachelor's degree in Design, Human-Computer Interaction, or a related field.
• 5 to 10 years of experience in experience design, UX/UI design, or related roles, with a robust portfolio showcasing design processes and outcomes.
• CCXP certification is required.
• Proficiency in design tools such as Figma, Adobe XD, Sketch, or similar software.
• Strong understanding of user-centered design principles and methodologies.
• Experience in designing responsive applications for web and mobile.
• Excellent communication and teamwork skills, capable of collaborating with diverse teams.

Responsibilities

• Lead and conduct user research to understand customer needs, pain points, and behaviors.
• Develop detailed customer journey maps and personas to guide design initiatives.
• Create wireframes, prototypes, and visual designs for web and mobile applications.
• Collaborate with product teams to define design specifications and ensure alignment with business objectives.
• Facilitate design reviews, user testing sessions, and focus groups to gather insights and feedback.
• Iterate on designs based on findings from user feedback and usability testing.
• Stay updated with industry trends and best practices in customer experience design.

Skills

Experience design

UX/UI design

User research

Journey mapping

Wireframing

Prototyping

Team collaboration

Communication

Education

Bachelor's degree in Design or HCI

Tools

Figma

Adobe XD

Sketch

Job description

Müller’s Solutions is seeking an experienced Experience Designer (CCXP) for a 6-month project to elevate customer experience across digital platforms. You will contribute to shaping the customer experience vision with cross-functional teams.

You will conduct in-depth user research, create journey maps, wireframes and prototypes, and iterate based on user feedback while collaborating with product and development teams.