Bilingual Call Center Associate – Jeddah (Contract)

JobLeader; Jeddah; On-site; SAR 28,000 - 50,000; Full time

Benefits offered by this job

Accommodation near office

Contract position

Job summary

JobLeader in Jeddah is seeking a Call Center Representative on a contract basis. You will handle incoming calls, provide product information, assist with orders, and resolve issues while maintaining accurate records.

Fluency in English is essential; Hindi or Urdu is a plus. Indian nationals are preferred. Accommodation near the office is provided, and candidates must arrange their own visa.

Qualifications

• Indian nationality preferred.
• Fluent in English with strong communication skills.
• Hindi or Urdu proficiency is a plus.
• Ability to work independently and handle high call volumes.
• Basic computer skills and multitasking ability.
• Positive attitude and customer service orientation.

Responsibilities

• Answer incoming calls promptly and professionally.
• Provide accurate information about products/services.
• Assist customers with placing orders or resolving issues.
• Make outbound calls to follow up on inquiries.
• Maintain accurate records of all interactions.
• Handle and resolve customer complaints timely.
• Escalate complex issues to the appropriate department.

Skills

Fluent English

Excellent communication

Independently work

Basic computer skills

Multitasking

Positive attitude

Customer service

Job description

JobLeader in Jeddah is seeking a Call Center Representative on a contract basis. You will handle incoming calls, provide product information, assist with orders, and resolve issues while maintaining accurate records.

Fluency in English is essential; Hindi or Urdu is a plus. Indian nationals are preferred. Accommodation near the office is provided, and candidates must arrange their own visa.