BD Client Development Manager / Senior Manager

Clifford Chance LLP; Riyadh; On-site; SAR 180,000 - 240,000; Full time

Job summary

Clifford Chance LLP in Saudi Arabia is seeking a Senior Client Development Manager to drive the firm's client development strategy, focusing on growth opportunities and key client programmes across priority sectors.

You will work with partners and lawyers to design client relationship strategies, coordinate campaigns, lead pitches and proposals, and manage credentials and directory submissions while coaching and mentoring the BD team.

Qualifications

• 7+ years experience in BD, marketing or communications in a professional services firm.
• Proven track record leading client development and winning pitches.
• Strong stakeholder management and communication skills.
• Experience with legal directories and rankings submissions preferred.
• Excellent drafting and project management abilities.

Responsibilities

• Support the development and implementation of client development plans for priority clients and growth targets.
• Collaborate with partners to identify client opportunities, cross-selling and relationship-building activities.
• Maintain client intelligence including profiles and opportunity pipelines.
• Coordinate client feedback and listening initiatives to identify growth opportunities.
• Lead pitches, proposals, EOIs, RFPs and panel submissions to win work.
• Monitor market developments and opportunities relevant to firm strategy.
• Oversee directory submissions and maintain credentials databases.
• Coach and mentor junior BD team members to raise standards and performance.

Skills

Client development

Relationship management

Pitches & proposals

CRM systems

Stakeholder management

Team leadership

Tools

CRM software

Market research tools

Job description

Job Description

The Role

AS amp H Clifford Chance is seeking a Client Development Manager Senior Manager to support the firm s strategic growth ambitions in Saudi Arabia Reporting to the Head of Business Development the role will focus on driving client development initiatives supporting key client programmes identifying growth opportunities and helping partners win and retain business across priority sectors and clients The successful candidate will work closely with partners and lawyers to develop client relationship strategies coordinate business development campaigns lead the preparation of pitches proposals and credentials and manage legal directory submissions The role will also support selected profile-raising activities including market-facing events communications and thought leadership initiatives ensuring the firm s market-leading position is effectively communicated to clients and the wider market In addition to delivering client development initiatives the successful candidate will be expected to act as a coach mentor and role model for a talented and ambitious team The role requires a commitment to developing colleagues sharing expertise embedding best practice and helping to build a culture of excellence collaboration and continuous improvement across the Client amp Market Development function

Key Responsibilities

Client Development and Relationship Management

• Support the development and implementation of client development plans for priority clients and key growth targets
• Work with partners to identify client opportunities cross-selling initiatives and relationship-building activities
• Maintain and develop client intelligence including client profiles relationship maps and opportunity pipelines
• Coordinate client feedback and client listening initiatives identifying trends and opportunities to strengthen relationships
• Support strategic client accounts and key client programmes helping drive revenue growth and client retention
• Monitor market developments client activity and competitor initiatives to identify opportunities for the firm
• Support the delivery of targeted client events roundtables and thought leadership initiatives aligned with strategic client objectives
• Coordinate selected communications and marketing activities that support client development priorities
• Measure and report on the effectiveness and return on investment of client-facing initiatives

Pitches Proposals & Winning Work

• Lead the preparation and coordination of high-quality pitches proposals Expressions of Interest EOIs Requests for Proposals RFPs and panel submissions
• Work with partners and lawyers to develop compelling client-focused value propositions and win strategies
• Draft and tailor credentials capability statements and matter summaries for use in proposals and business development opportunities
• Maintain and enhance the firm s Saudi credentials database ensuring experience is current and easily accessible
• Track pitch opportunities outcomes and lessons learned producing reporting and insights to improve future success rates
• Coordinate internal approval processes and ensure compliance with firm standards and procedures

Market Intelligence & Strategic Planning

• Conduct research on clients markets sectors and competitors to support business development activities and partner initiatives
• Produce briefing materials for client meetings pitches and strategic planning discussions
• Monitor market trends regulatory developments and investment activity relevant to the firm s priority sectors
• Support the identification and tracking of emerging opportunities within Saudi Arabia and the wider region

Legal Directories & Rankings

• Manage submissions to legal directories including Chambers Partners Legal 500 IFLR1000 and other relevant rankings
• Coordinate referee programmes and liaise with partners to maximise participation and client responses
• Maintain matter records and supporting evidence required for directory submissions
• Analyse ranking results and competitor performance to identify opportunities for improving market positioning
• Work closely with practice groups to develop annual directory strategies and submission calendars

Internal Collaboration & Operational Excellence

• Build strong relationships with partners lawyers and Business Professional teams across the firm
• Ensure best practice use of CRM systems and business development tools
• Maintain accurate BD reporting opportunity tracking and management information
• Share knowledge and best practices across the Client Market Development function
• Act as a trusted adviser coach and mentor to junior members of the Client Market Development team providing guidance support and constructive feedback to assist their professional development
• Champion best practice across business development client development pitch management legal directory submissions and CRM usage helping to raise standards and drive consistency across the team
• Support the development of team capabilities through knowledge sharing training and the introduction of innovative approaches tools and processes

Qualifications

• Your experience 7+ years experience in business development, marketing or communications, ideally within a law firm or professional services environment.
• Significant experience in running client development programmes within a leading law firm or professional services environment.
• A strong track record of managing pitches, proposals and competitive tenders.
• Experience preparing legal directory submissions and working with rankings organisations.
• Excellent stakeholder management skills and confidence working with senior partners and clients.
• Strong commercial awareness and the ability to identify growth opportunities.
• Excellent written communication, drafting and project management skills.
• Experience using CRM systems and business development technologies.
• A team player that is also proactive, highly organised and has a results-oriented approach.