B2B IT Field Sales Representative

Integrated Services Center for Digital Consulting IDSCCC; Medina; On-site; SAR 67,000 - 134,000; Full time

Job summary

IDSCCC in Medina seeks a proactive B2B IT Field Sales Representative to visit companies across the city, qualify opportunities, and demonstrate our ERP, CRM, HR, CMMS, and other digital solutions.

You will build a pipeline, prepare proposals, negotiate terms, and hand off new clients to implementation teams, while maintaining CRM records, reporting results, and pursuing sustainable, long‑term relationships.

Qualifications

• Previous B2B/software/IT sales experience preferred.
• Strong understanding of business operations.
• Ability to work independently in the field.

Responsibilities

• Visit companies and businesses across the assigned city.
• Conduct field visits and lead generation to identify potential clients.
• Understand client challenges and align solutions (ERP, CRM, HR, CMMS).
• Prepare and present proposals, demonstrations, and quotes.
• Negotiate terms and coordinate handover to implementation teams.
• Maintain CRM records, reports, and a weekly field visit plan.

Skills

Communication skills

Presentation skills

Persuasion

Negotiation

English proficiency

Arabic proficiency

CRM familiarity

Sales pipeline

Independent worker

Driver's license

Laptop and smartphone

Tools

CRM software

Job description

We are looking for an ambitious and results-driven B2B IT Field Sales Representative to visit companies, organizations, factories, retail businesses, and other potential clients across the city.

The representative will introduce our business technology solutions, understand the client’s operational challenges, generate qualified sales opportunities, arrange system demonstrations, prepare proposals, and follow up with clients until the deal is successfully closed.

Our solutions include:

• ERP Systems
• Accounting and Finance Systems
• Human Resources and Payroll Systems
• CRM and Sales Management Systems
• CMMS and Maintenance Management Systems
• Inventory and Purchasing Systems
• Project Management Systems
• Governance, Risk, and Compliance Solutions
• Digital Transformation and Business Automation Solutions

Key Responsibilities

Field Visits and Lead Generation

• Visit companies and businesses across the assigned city.
• Conduct at least two to four qualified business visits per working day.
• Identify potential clients who may benefit from the company’s systems.
• Approach decision-makers, including business owners, general managers, finance managers, HR managers, IT managers, operations managers, and maintenance managers.
• Build and maintain a strong database of potential clients.
• Generate new leads through field visits, referrals, business events, social media, and professional networks.

Client Consultation

• Introduce the company and its technology solutions professionally.
• Understand the client’s current systems, business processes, operational challenges, and future requirements.
• Conduct an initial digital maturity and business needs assessment.
• Identify gaps that can be solved through ERP, CRM, HR, CMMS, or other digital solutions.
• Recommend the most suitable system modules based on the client’s needs.
• Position the company as a technology and digital transformation partner, not only a software vendor.

Sales Presentations and Demonstrations

• Schedule online or on-site system demonstrations with qualified clients.
• Coordinate with the technical and implementation teams before demonstrations.
• Prepare customized presentations based on the client’s industry and requirements.
• Explain the business value, expected benefits, implementation process, and return on investment.
• Answer client questions and handle initial sales objections professionally.

Proposals and Deal Management

• Prepare and send commercial proposals and quotations.
• Follow up with clients after meetings, presentations, and system demonstrations.
• Negotiate pricing, scope, payment terms, and contract conditions in coordination with management.
• Maintain continuous communication with potential clients until a final decision is made.
• Support the contract-signing and first-payment collection process.
• Coordinate the handover of new clients to the implementation and customer success teams.

CRM and Reporting

• Record every visit, call, meeting, lead, and follow-up activity in the CRM system.
• Update each opportunity with its current stage, expected value, next action, and expected closing date.
• Submit daily and weekly sales activity reports.
• Prepare a weekly field visit plan.
• Maintain accurate records of proposals, negotiations, client feedback, and lost opportunities.
• Report market feedback, competitors, pricing concerns, and client requirements to management.

Target Clients

The representative may target:

• Construction and contracting companies
• Facility management companies
• Manufacturing companies
• Factories and industrial facilities
• Healthcare organizations
• Retail and distribution companies
• Real estate companies
• Logistics and transportation companies
• Educational institutions
• Charitable and nonprofit organizations
• Professional services firms
• Maintenance and operations companies
• Small and medium-sized enterprises

Requirements

• Previous experience in B2B sales, field sales, software sales, IT sales, ERP sales, or business solutions is preferred.
• Good understanding of business operations and company departments.
• Strong communication, presentation, persuasion, and negotiation skills.
• Ability to communicate confidently with senior managers and business owners.
• Ability to understand client challenges and convert them into sales opportunities.
• Good written and spoken English.
• Professional Arabic communication skills.
• Ability to prepare professional emails, proposals, and follow-up messages.
• Familiarity with CRM systems and sales pipelines.
• Ability to work independently and organize daily field visits.
• Strong follow-up skills and commitment to achieving targets.
• Must have a laptop and smartphone suitable for work.
• A valid driving license and access to transportation are strongly preferred.

Ideal Candidate

The ideal candidate is proactive, confident, organized, and comfortable approaching new companies. They should be able to build relationships, understand business problems, explain technology in simple language, and consistently follow up until opportunities are converted into signed contracts.

The representative must understand that successful B2B IT sales requires consultation, relationship-building, professional follow-up, and a clear understanding of how technology can improve the client’s operations.