Automotive Workshop Controller & Team Leader

Alzayani Investments; Al Khobar; On-site; SAR 180,000 - 280,000; Full time

Job summary

Zayani Motors in Saudi Arabia seeks an experienced Job Controller – Automotive to oversee workshop operations, drive profitability, and lead a team of technicians while ensuring quality repairs and strict compliance with ISO/DOS and Health & Safety standards.

You will optimize workflow, audit repairs, mentor apprentices, and coordinate training. The role requires strong leadership, decisive decision-making, and focus on customer satisfaction and continuous improvement.

Qualifications

• Minimum of 7 years of experience in a similar role, preferably in the automotive industry.
• Diploma degree or certificate in a related field.
• Strong leadership and communication skills.
• Excellent problem-solving and decision-making abilities.
• Proven track record of improving operational efficiency and profitability.
• Knowledge of automotive industry trends and developments.
• Proficiency in MS Office and other relevant software.

Responsibilities

• Manage workshop flow, bay utilization, labor efficiency, and overall profitability.
• Analyze and document repeat repairs to eliminate recurring issues.
• Conduct road tests and quality diagnosis checks before vehicle delivery.
• Lead, coach, motivate, and direct workshop staff to achieve daily targets.
• Identify training needs, coordinate developmental plans, and mentor apprentices.
• Maintain ongoing technical expertise through training courses, technical bulletins, and professional development.
• Ensure strict adherence to ISO, DOS compliance, and Group Internal Audit standards.
• Champion continuous improvement initiatives, including 5S and Kaizen activities.
• Accurately complete repair documentation and generate manufacturer technical reports.
• Enforce compliance with manufacturer warranty guidelines and repair procedures.
• Maintain a safe, orderly working environment in line with Health & Safety policies.
• Ensure proper upkeep of workshop equipment, work areas, and protective gear.
• Partner with the parts department to ensure high parts availability.
• Communicate directly with customers regarding vehicle issues to uphold quality service standards.
• Focus on customer satisfaction by maintaining high output quality and systematically meeting goals.
• Demonstrate technical expertise and introduce process improvements.
• Take initiative, make quick, tough decisions, and take ownership of projects and people.
• Work productively under pressure, manage stress effectively, and accept constructive feedback.

Skills

Leadership

Communication

Problem-solving

Decision-making

Work under pressure

Time management

Education

Diploma degree or any certificate in a related field

Tools

MS Office

Other relevant software

Job description

Zayani Motors in Saudi Arabia seeks an experienced Job Controller – Automotive to oversee workshop operations, drive profitability, and lead a team of technicians while ensuring quality repairs and strict compliance with ISO/DOS and Health & Safety standards.

You will optimize workflow, audit repairs, mentor apprentices, and coordinate training. The role requires strong leadership, decisive decision-making, and focus on customer satisfaction and continuous improvement.