Atlassian Platform Admin & Governance Specialist

Islamic Development Bank (IsDB); Jeddah; On-site; SAR 180,000 - 300,000; Full time

Job summary

Islamic Development Bank (IsDB) is seeking a Senior Associate to administer and govern ICD’s Atlassian ecosystem from Jeddah. You will manage Jira Service Management, Jira Software, and Confluence, focusing on workflows, automation, permissions, and platform efficiency.

Responsibilities include training users, ensuring platform reliability, and driving adoption across the organization while supporting continuous improvement of IT services and governance.

Qualifications

• Experience in Atlassian administration including Jira Service Management, Jira Software, and Confluence.
• Experience with workflows, automation, permissions, and platform configurations.
• Strong governance, security, stability, and performance focus.
• English communication skills; Arabic/French preferred.

Responsibilities

• Administer and support the ICD Atlassian platform and integrations.
• Manage configurations, workflows, automation, and permissions.
• Ensure governance, security, and platform stability.
• Provide user support and training to promote effective usage.
• Support platform adoption and continuous improvement across the organization.
• Collaborate with divisions to operationalize Atlassian solutions.

Skills

IT Systems Administration

IT Service Management

Systems Configuration & Automation

IT Security & Access Management

Technical Troubleshooting & User Suppo

Education

Bachelor’s degree in Information Technology, Computer Science, Information Systems, or a related field

Master’s degree in a relevant field or a relevant professional certification

Tools

Jira Service Management

Jira Software

Confluence

Job description

Islamic Development Bank (IsDB) is seeking a Senior Associate to administer and govern ICD’s Atlassian ecosystem from Jeddah. You will manage Jira Service Management, Jira Software, and Confluence, focusing on workflows, automation, permissions, and platform efficiency.

Responsibilities include training users, ensuring platform reliability, and driving adoption across the organization while supporting continuous improvement of IT services and governance.