Assistant Director of Sales - Government (LOCAL)

Mandarin Oriental Hotel Group Limited; Riyadh; On-site; SAR 300,000 - 420,000; Full time

Benefits offered by this job

Health insurance

MOstay

Retirement plans

Learning & Development programs

Job summary

Mandarin Oriental Al Faisaliah Riyadh seeks an Assistant Director of Sales - Government to lead government segment sales and drive annual planning for the property. You will steward long-term, value-based relationships and work with the Director of Commerce to implement strategy.

You will ensure timely responses to leads, support loyalty and brand standards, and coordinate with Regional Sales Offices to monitor KPIs and market trends. This is based in Riyadh within the Commercial Department.

Qualifications

• Builds sales annual plan and drives execution with the sales team.
• Leads day-to-day sales activities and key account management.
• Focuses on long-term, value-based customer relationships.

Responsibilities

• Communicate corporate and hotel policies to colleagues.
• Align government segment sales strategy with Commercial Strategy/Commerce.
• Ensure timely responses to calls and leads per standards.
• Support loyalty and brand standards through service excellence.
• Engage with Regional Sales Offices and monitor KPIs.

Skills

Sales leadership

Government sector sales

Relationship management

Strategic planning

Team collaboration

Job description

Are you a master of craft?Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.

Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world’s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.

Mandarin Oriental Al Faisaliah Riyadh- Located in the heart of the city and setting new standards for luxury, Al Faisaliah Hotel is one of the most sought-after addresses in Saudi Arabia. Its timeless elegance, central location and panoramic views are complemented by Mandarin Oriental’s signature service to ensure a truly unforgettable Arabian experience.

About the job

Based at the Mandarin Oriental Al Faisaliah Riyadh within the Commercial Department in Riyadh, the Assistant Director of Sales - Government is responsible for Builds sales annual plan and associated sales activities to execute with the Sales Team to achieve sales targets and company goals. Leads and manages all day-to-day activities related to the sales function with a focus on building long-term, value-based customer relationships that enables the achievement of property sales targets. The Assistant Director of Sales - Government reports to the Director of Commerce.

As Assistant Director of Sales - Government, you will beresponsiblefor the following duties:

It is part of your role to understand and disseminate/communicate all corporate and hotel policies and standard operating procedures to the colleagues.

• Work closely with the Director of Commercial Strategy/Director of Commerce to ensure understanding & alignment of government segment sales strategy and effective implementation of this strategy.
• Ensures that all calls and sales leads are answered in a timely manner and as per company standards.
• Supports customer loyalty and property's brand standards by delivering service excellence.
• Works proactively with all Regional Sales Offices.
• Keeps up to date with market trends and utilizes all Business Intelligence reports available.

As Assistant Director of Sales - Government, weexpectfrom you:

Achieves financial targets and monitors progress of team’s sales objectives targets through supervision and guidance to ensure team also achieves financial targets in all revenue streams.

• Ensures the team understand and achieves all KPIs related to the department.
• Attend trade shows and fairs and ensures coverage in all key feeder markets.

Our commitment to you

• Learning & Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.
• MOstay. When you work as hard as our colleagues do, it's important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.
• Heath & Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.
• Retirement Plans. When you show commitment to us, we reciprocate. We offer different retirement plans depending on the length of your service and your role.

Benefits:

• A competitive salary.
• A competitive incentive.
• Health insurance.

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