Application Engineer: 24/7 Support & Troubleshooting

Netcracker Technology; Riyadh; On-site; SAR 200,000 - 300,000; Full time

Job summary

A leading software solutions provider in Riyadh is seeking an Application Engineer responsible for overseeing the installation and maintenance of software applications. Key responsibilities include providing technical support, troubleshooting issues, and working closely with multi-application systems. Ideal candidates will have a Bachelor’s degree, at least 2 years of experience in technical support, and strong SQL skills. This position offers growth opportunities within a collaborative work culture.

Qualifications

• 2+ years of experience in technical support of software applications.
• Experience with Application and DB environments.
• Willingness to work in shifts for 24/7 operations.

Responsibilities

• Oversee installation and maintenance of software applications.
• Provide effective technical support for applications.
• Identify, analyze, and troubleshoot technical issues.

Skills

Technical support expertise

SQL querying

Troubleshooting and problem-solving

Good communication skills

Education

Bachelor’s degree in related field

Tools

WebLogic server

Oracle server

Job description

A leading software solutions provider in Riyadh is seeking an Application Engineer responsible for overseeing the installation and maintenance of software applications. Key responsibilities include providing technical support, troubleshooting issues, and working closely with multi-application systems. Ideal candidates will have a Bachelor’s degree, at least 2 years of experience in technical support, and strong SQL skills. This position offers growth opportunities within a collaborative work culture.