Account Manager

Caliberly® - Recruitment Agency; Dammam; On-site; SAR 180,000 - 300,000; Full time

Job summary

Caliberly® - Recruitment Agency in Dammam or Jeddah, KSA is seeking an experienced Account Manager to manage client relationships, drive business growth, and develop key accounts on-site.

The role requires strong negotiation and communication skills, with a preference for candidates having IT outsourcing or staffing industry experience and a solid understanding of the Saudi market.

Qualifications

• Minimum 5 years of relevant experience in account management, client servicing, or business development.
• Experience in IT outsourcing, IT consulting, IT services, or staffing is highly preferred.
• Strong client relationship management, negotiation, and communication skills.

Responsibilities

• Build and maintain strong relationships with existing and prospective clients.
• Identify new business opportunities and expand existing accounts.
• Understand client requirements and coordinate with internal teams to deliver suitable solutions.
• Manage client expectations, service delivery, and account performance.
• Prepare proposals, negotiate commercial terms, and support contract renewals.
• Achieve account growth and revenue targets while ensuring client satisfaction.

Skills

Client relationship management

Negotiation

Communication skills

Account growth & development

Multi-client management

Job description

Job Location: Dammam or Jeddah, KSA (onsite)

Job Summary:

We are looking for an experienced Account Manager with a strong background in client relationship management, business growth, and account development, preferably within IT outsourcing, IT consulting, IT services, or staffing.

Key Responsibilities:

• Build and maintain strong relationships with existing and prospective clients.
• Identify new business opportunities and expand existing accounts.
• Understand client requirements and coordinate with internal teams to deliver suitable solutions.
• Manage client expectations, service delivery, and account performance.
• Prepare proposals, negotiate commercial terms, and support contract renewals.
• Achieve account growth and revenue targets while ensuring client satisfaction.

Requirements:

• Minimum 5 years of relevant experience in account management, client servicing, or business development.
• Experience in IT outsourcing, IT consulting, IT services, or staffing is highly preferred.
• Strong client relationship management, negotiation, and communication skills.
• Proven ability to grow accounts, identify opportunities, and manage multiple client relationships.
• Good understanding of the KSA market and business environment is an advantage.