Accommodation Officer

Rawabi Holding; Al Khobar; On-site; SAR 100,000 - 167,000; Full time

Job summary

Rawabi Holding is seeking an Accommodation Officer to manage employee housing facilities, ensuring cleanliness, safety, and welfare while complying with company policies and regulatory requirements. You will oversee day-to-day operations, room allocations, occupancy records, and documentation; coordinate with Facilities, Maintenance, Security, and Housekeeping to keep housing in good condition.

The role requires 2–3 years of supervisory experience, a Diploma in Business or related field, and

Qualifications

• Diploma in Business or related field.
• Business Administration.
• Minimum 2–3 years of supervisory or team-lead experience preferred.
• Two years’ experience in a similar role.

Responsibilities

• Coordinate and oversee daily operations of employee accommodation facilities.
• Manage room allocations, occupancy records, and related documentation.
• Administer check-in, transfer, and check-out processes.
• Monitor occupancy levels and optimize housing capacity.
• Inspect facilities for cleanliness, safety, and compliance.
• Coordinate with Facilities Management, Maintenance, Security, Housekeeping.
• Monitor maintenance requests and ensure timely actions.
• Ensure health, safety, environmental, and welfare compliance.
• Maintain records and prepare periodic utilization reports.
• Identify operational risks and suggest improvements.

Skills

Internet & CRM

English proficiency

Supervisory skills

Planning & organization

Accommodation coordination

Emergency & issue management

Time management

Vendor management

Multitasking

Education

Diploma in Business

Business Administration

Job description

The Accommodation Officer is responsible for the effective management and oversight of employee accommodation facilities. This role ensures that housing operations run smoothly, maintaining high standards of cleanliness, safety, and security while supporting employee welfare and ensuring compliance with company policies and regulatory requirements.

Key Responsibilities:

• Coordinate and oversee the daily operations of employee accommodation facilities.
• Manage employee accommodation assignments, room allocations, occupancy records, and accommodation-related documentation.
• Administer employee accommodation check-in, transfer, and check-out processes.
• Monitor accommodation occupancy levels and ensure optimal utilization of available housing capacity.
• Conduct routine inspections of accommodation facilities to ensure cleanliness, safety, security, and compliance with company standards.
• Coordinate with Facilities Management, Maintenance, Security, Housekeeping, and other service providers to ensure accommodation facilities remain in good condition.
• Monitor accommodation maintenance requests and ensure timely completion of corrective and preventive maintenance activities.
• Ensure accommodation facilities comply with health, safety, environmental, and employee welfare requirements.
• Monitor contractor and service provider performance related to accommodation services and ensure compliance with agreed service levels.
• Investigate and resolve accommodation-related employee concerns and complaints.
• Maintain accurate records of accommodation occupancy, room inventories, inspections, maintenance activities, and related reports.
• Prepare periodic reports on accommodation utilization, occupancy status, maintenance activities, incidents, and service performance.
• Identify accommodation-related operational risks and recommend corrective actions.
• Support budget control initiatives and ensure efficient utilization of accommodation resources.
• Coordinate with HR, Operations, and other departments regarding employee accommodation requirements.
• Escalate significant accommodation, maintenance, safety, security, or welfare issues to management.
• Ensure full compliance with company policies, procedures, and applicable regulatory requirements.
• Maintain confidentiality of employee accommodation and transportation records.
• Support emergency response, employee welfare, and evacuation activities when required.
• Recommend continuous improvement initiatives to enhance accommodation and transportation services.
• Perform any other duties assigned by management within the scope of the position.

Experience Required:

• Minimum 2–3 years of supervisory or team-lead experience preferred.
• Two years’ experience in a similar role.

Education Qualifications:

• Diploma in Business or any other related field.
• Business Administration.

Skills Required:

• Internet and CRM
• High level of English language
• Strong supervisory and team management skills
• Excellent planning, coordination, and organizational skills
• Ability to coordinate accommodation and transportation requirements effectively
• Ability to manage emergencies, complaints, delays, and operational issues
• Strong follow-up and time-management skills
• Ability to manage service providers and monitor service quality
• Ability to manage multiple priorities

Employment / Job Type: Full Time

Nationality: Any Nationality

About the Company:

Rawabi Holding operates across energy, industrial services, contracting, marine activities, and real estate. Its Saudi operations recruit professionals in engineering, operations, construction, maintenance, project management, marine services, finance, technology, human resources, and corporate support.

Company Industry: Human Resources

Department / Functional Area: Human Resources