Workshop Controller - Automotive - Qatar

Black Pearl Consult; Doha; On-site; QAR 134,000 - 201,000; Full time

Job summary

Black Pearl Consult in Doha, Qatar is seeking a skilled Workshop Controller to manage technicians, plan workloads and coordinate with the Service Department to ensure smooth workshop operations. The role emphasizes leadership, process optimization and timely, safe repairs.

The ideal candidate will have a degree or diploma in engineering/operations, at least 3 years in a commercial vehicle workshop, and strong English communication.

Qualifications

• Degree or diploma in engineering/operations or workflow management.
• Experience in a commercial vehicle workshop is preferred.
• Minimum 3 years’ experience in the same field.
• Energetic and self-motivated leader with strong people management and workshop operations knowledge.
• Fluent English; knowledge of another language is an asset.

Responsibilities

• Assist management in implementing and maintaining effective processes to achieve high customer satisfaction levels.
• Create parameters for job activities/“Standard Repair/Operating Time” for jobs.
• Distribute and control work to Technicians to maximize quality and efficiency.
• Lead, motivate and develop the team to achieve daily objectives.
• Maintain a strong relationship with the parts department to maximize parts availability.
• Ensure accurate and timely completion of all job card write-ups and incident reports.
• Maintain a safe working environment in line with HSE policy and keep housekeeping at a high standard.
• Uphold the highest ethical standards.

Skills

People management

Team leadership

English proficiency

Communication skills

Education

Degree or diploma in engineering/operations

Tools

Computer literacy

Job description

A leading provider of aerial work platforms (AWPs) and mobile elevating work platforms (MEWPs) in the Middle East and Asia is looking for a skilled Workshop controller.

The Controller role is one of the busiest and most pressurized roles. This role consists of handing out workto Technicians to ensure smooth running of the workshop. The role holder will also liaise with the Service Departmentto be on hand to answer any queries from the Workshop Manager. The role is responsible for ensuring all incomingwork is planned then managing the time and resources. The Workshop Controller assigns technicians to tasksensuring productivity is maximized and that deadlines are adhered to. As a controller, the incumbent is responsiblefor performance management and development of the team.

Tasks and Responsibilities:

• To assist management in implementing and maintaining effective processes to achieve the highest possiblecustomer satisfaction levels.
• Experience with creating parameters for job activities/ “Standard Repair/ Operating Time” for jobs to be done.
• To distribute and control the issue of work to the Technicians to maximise quality and overall efficiency bypushing work through the workshop and managing the workflow.
• To lead, motivate and develop the team to achieve their daily objectives.
• To ensure a strong relationship is maintained with the parts department to maximise parts availability.
• To ensure the accurate and timely completion of all job card write-ups and incident reports for each repairincluding job completion status
• To ensure that a safe working environment is maintained in line with the Company’s HSE policy and thatgeneral housekeeping and appearance are maintained at a high standard.
• As with all positions within the company, you are expected to uphold the highest ethical standards.

Requirements

• Degree or diploma in engineering/ operations or workflow management
• Experience working within a commercial vehicle workshop is preferred.
• Minimum of 3 yrs. experience on the same field.
• A hands on leader, with a proven background in people management in terms of achievement through theirteam, you will have an extensive knowledge of the operational running of a workshop and businessadministration, with a strong computer literacy.
• Good knowledge of English, both written and spoken. Knowledge of an additional language is an asset.
• The ideal candidate must be energetic, self-motivated, a forward-thinking team player and have a stable workhistory with excellent communication skills.
• Valid Qatar driving license.

Disclaimer: Black Pearl will never ask for money or any form of charge our candidates just to process or consider their application for any of our available vacancies. If you happen to receive such a request from any members of our staff or other individuals claiming to be part of Black Pearl, please do call our office at [phone] or drop us a message on our website -www.blackpearlconsult.com .