Branch Head / Workshop In-Charge

2COMS Consulting Pvt. Ltd.; Doha; On-site; QAR 167,000 - 234,000; Full time

Job summary

2COMS Consulting Pvt. Ltd. in Doha is seeking a Branch Head Workshop In-Charge to oversee daily operations of a multi-brand automotive workshop. You will lead technicians, ensure service quality and manage customer interactions in a fast-paced environment.

The ideal candidate has 5+ years of experience in automotive workshop management, strong leadership, and broad knowledge of multi-brand servicing to drive productivity and safety standards.

Qualifications

• Minimum 5+ years of experience in automotive workshop operations.
• Experience in supervisory or managerial role preferred.
• Strong knowledge of multi-brand vehicle servicing.
• Leadership and team-management capabilities.
• Excellent communication and customer handling abilities.
• Diploma or degree in Automobile Engineering or related field.

Responsibilities

• Manage and supervise day-to-day workshop operations for multiple vehicle brands.
• Lead, guide and allocate work to technicians efficiently.
• Monitor repair jobs to ensure timely completion and quality standards.
• Handle customer queries, concerns and complaints professionally.
• Coordinate with spare parts team for timely availability of parts and tools.
• Ensure adherence to safety standards and maintain workshop cleanliness.
• Track job progress and maintain operational reports.
• Improve productivity and service efficiency within the workshop.

Skills

Leadership

Team management

Communication

Customer handling

Problem-solving

Education

Diploma / Degree in Automobile Engineering or related field

Tools

Workshop tools

GCC experience

Job description

Job Title

Branch Head Workshop In - Charge

Location

Qatar Candidates must be willing to relocate Qatar

Industry

Automobile

Job Summary

We are looking for an experienced and dynamic Branch Head Workshop In-Charge to oversee the daily operations of a multi-brand automotive workshop The ideal candidate will be responsible for managing technicians ensuring smooth workflow maintaining service quality and handling customer interactions effectively

Key Responsibilities

• Manage and supervise day-to-day workshop operations for multiple vehicle brands
• Lead guide and allocate work to technicians efficiently
• Monitor repair jobs to ensure timely completion and quality standards
• Handle customer queries concerns and complaints professionally
• Coordinate with spare parts team for timely availability of parts and tools
• Ensure adherence to safety standards and maintain workshop cleanliness
• Track job progress and maintain operational reports
• Improve productivity and service efficiency within the workshop

Requirements

• Minimum 5 +years of experience in automotive workshop operations
• Prior experience in a supervisory or managerial role preferred
• Strong knowledge of multi-brand vehicle servicing
• Good leadership and team management skills
• Excellent communication and customer handling abilities
• Ability to work under pressure and meet deadlines
• Only Muslim candidates are eligible to apply
• Diploma / Degree in Automobile Engineering or related field
• GCC experience is an added advantage
• Strong problem-solving and decision-making skills