Strategic People & Culture Lead – Luxury Hospitality

RAFFLES; Doha; On-site; QAR 300,000 - 420,000; Full time

Job summary

Raffles & Fairmont Doha is seeking a People & Culture Manager to lead HR strategy and operations across both properties. You will act as a strategic partner to leadership, drive talent acquisition, employee engagement, development, and governance in line with luxury service standards.

The role requires oversight of compensation, payroll, benefits, and employment relations while ensuring compliance with Qatar Labour Law and GCC regulations. Fluency in English is essential; Arabic is an advantage.

Qualifications

• Bachelor's degree in HR, business, or related field is required.
• Minimum 5 years of progressive HR experience, including leadership roles.
• Strong knowledge of Qatar Labour Law and GCC regulations.
• Experience with employee relations, investigations and payroll administration.
• Proficiency with HR systems and MS Office.

Responsibilities

• Partner with department heads on HR strategies and people-related objectives.
• Manage employee relations, grievances and investigations; ensure compliance.
• Oversee payroll, compensation, benefits and leave administration.
• Drive engagement, wellbeing and colleague satisfaction initiatives.
• Lead talent development, succession planning and performance processes.
• Conduct HR audits and ensure consistent policy implementation across both properties.
• Advise management on HR matters and organizational challenges.

Skills

Employee relations

Disciplinary procedures

Workplace investigations

HR systems

Compensation & Benefits

English proficiency

Arabic language (advantage)

HR certification (CIPD/SHRM preferred)

Leadership experience

Qatar Labour Law

Education

Bachelor's degree in Human Resources, Business Administration, or related field

Tools

HR information systems

Job description

Raffles & Fairmont Doha is seeking a People & Culture Manager to lead HR strategy and operations across both properties. You will act as a strategic partner to leadership, drive talent acquisition, employee engagement, development, and governance in line with luxury service standards.

The role requires oversight of compensation, payroll, benefits, and employment relations while ensuring compliance with Qatar Labour Law and GCC regulations. Fluency in English is essential; Arabic is an advantage.