Store Operations Lead — Drive KPIs, Inventory, & Team

Choithrams; Doha; On-site; QAR 60,000 - 90,000; Full time

Job summary

Choithrams in Doha is seeking a Store Operations professional to lead KPI attainment, inventory control, and floor execution. You will oversee stock availability, promotions, and back-end paperwork while ensuring compliance with SOPs and high store standards.

The role requires coordinating staff, maintaining planograms, and driving efficiency across daily operations to deliver superior customer service and cost control.

Qualifications

Responsibilities

• Ensure business strategies achieve Retail KPIs including sales and cost targets.
• Maintain inventory and Days of Stock (DOS) at target levels and control shrinkage.
• Oversee smooth day-to-day store operations in line with SOPs (expiry management, shrinkage control, price updates, back-end documents).
• Ensure availability of store range and promotion stock via RP and manual replenishments.
• Coordinate staff deployment and manpower efficiency through delegation, supervision, training, roaster management, etc.
• Maintain store ambience, cleanliness, merchandise displays, and planograms to expected standards.
• Analyze reports and implement corrective actions on the floor to meet KPIs (sales, costs, shrinkage, inventory).
• Develop processes for efficient store operations aligned with departmental priorities.

Job description

Choithrams in Doha is seeking a Store Operations professional to lead KPI attainment, inventory control, and floor execution. You will oversee stock availability, promotions, and back-end paperwork while ensuring compliance with SOPs and high store standards.

The role requires coordinating staff, maintaining planograms, and driving efficiency across daily operations to deliver superior customer service and cost control.