Store Operations & Guest Experience Leader

LVMH; Qatar; On-site; QAR 218,419 - 291,226; Full time

Job summary

LVMH in Qatar is seeking a dedicated individual to manage and inspire a team, ensuring excellent client experiences and operational efficiency. Candidates should have a minimum of 5 to 6 years in operations and at least 2 years in team management.

Responsibilities include coaching staff, maintaining excellent customer service, handling inventory, and following health and safety standards. A bachelor's degree is required, with proficiency in MS Office and knowledge of operations.

Qualifications

• Minimum 2 years experience in team and people management.
• Minimum 5 to 6 years experience in operations.
• Advanced knowledge in health and safety procedures.
• Intermediate product knowledge.

Responsibilities

• Provide support to the team ensuring client satisfaction.
• Encourage team to follow established policies and procedures.
• Coordinate with supply chain to ensure stock levels are controlled.
• Maintain a safe working environment for clients and team members.
• Oversee team annual leave and liaise with store director.

Skills

Team management

Problem solving

Decision-making

Customer service

Communication

Education

Bachelor's degree

Tools

MS Office

Oracle BI

Job description

LVMH in Qatar is seeking a dedicated individual to manage and inspire a team, ensuring excellent client experiences and operational efficiency. Candidates should have a minimum of 5 to 6 years in operations and at least 2 years in team management.

Responsibilities include coaching staff, maintaining excellent customer service, handling inventory, and following health and safety standards. A bachelor's degree is required, with proficiency in MS Office and knowledge of operations.