Restaurant Operations & Guest Experience Leader

QC+; Doha; On-site; QAR 100,000 - 167,000; Full time

Job summary

QC+ in Doha is seeking a Restaurant Manager to lead the restaurant outlet with a focus on service standards, customer satisfaction, staffing, and financial targets. You will supervise daily operations, maintain quality, and work with the General Manager of Hospitality to implement the annual plan.

The role requires coordinating with departments, optimizing staffing, and driving profitability while ensuring health and safety compliance and brand integrity.

Qualifications

• Degree in hospitality or relevant certification required or preferred.
• At least 6 years of relevant experience in hospitality/restaurant industry.

Responsibilities

• Ensure staff deliver the brand promise and exceptional guest service.
• Coach staff in guest service skills and monitor staff-guest interactions.
• Handle guest and internal customer inquiries promptly and courteously.
• Maximize profitability while delivering on brand promise.
• Assist in annual business planning and budgeting for the outlet.
• Analyze outlet performance to forecast and manage costs.
• Participate in revenue management meetings and optimize pricing.
• Support marketing plans for F&B operations and drive outlet revenues.
• Maintain cleanliness and organization of the outlet and surrounding area.
• Cooperate with Head Chef/Executive Chef to optimize operations and quality.
• Ensure compliance with HACCP, health and safety standards, and internal policies.

Education

Degree in hospitality or relevant certification

Job description

QC+ in Doha is seeking a Restaurant Manager to lead the restaurant outlet with a focus on service standards, customer satisfaction, staffing, and financial targets. You will supervise daily operations, maintain quality, and work with the General Manager of Hospitality to implement the annual plan.

The role requires coordinating with departments, optimizing staffing, and driving profitability while ensuring health and safety compliance and brand integrity.