Senior IT Support & Desktop Engineer - 365, AD, Networking

SmartRecruiters, Inc.; Doha; On-site; QAR 67,000 - 100,000; Full time

Job summary

SmartRecruiters, Inc. IT is seeking an IT Support / Help Desk / Desktop Support Engineer to join our Qatar operations.

This role provides on-site and remote troubleshooting, user assistance, and incident resolution to ensure minimal downtime across the organization. We require a Diploma or Bachelor’s degree in IT or a related field, 4–6 years in IT Help Desk or Desktop Support, and proven experience with Microsoft 365, Active Directory and Intune.

Qualifications

• Diploma or Bachelor’s degree in IT, CS or related field.
• 4–6 years in IT Help Desk, Service Desk or Desktop Support.
• Experience with Microsoft 365 environments.
• Knowledge of Active Directory and Microsoft Intune.
• Basic networking concepts (TCP/IP, DNS, DHCP, LAN/WAN, Wi‑Fi).
• Windows 11 administration and troubleshooting.

Skills

IT Help Desk

Desktop Support

Windows 11

Networking basics

Education

Diploma/Bachelor's in IT

Tools

Microsoft 365

Active Directory

Intune

Job description

SmartRecruiters, Inc. IT is seeking an IT Support / Help Desk / Desktop Support Engineer to join our Qatar operations.

This role provides on-site and remote troubleshooting, user assistance, and incident resolution to ensure minimal downtime across the organization. We require a Diploma or Bachelor’s degree in IT or a related field, 4–6 years in IT Help Desk or Desktop Support, and proven experience with Microsoft 365, Active Directory and Intune.