IT Support Engineer: Windows, 365, Networking & Security

METROMET CONTRACTING WLL; Doha; On-site; QAR 60,000 - 90,000; Full time

Job summary

METROMET CONTRACTING WLL in Doha is seeking a Resident Engineer to provide day-to-day IT operational support, infrastructure administration, troubleshooting and preventive maintenance under the IT Manager.

You will support end-user computing, network, Microsoft 365, security systems, servers, backups, telephony, and coordinate with vendors; experience with Windows, AD, and Palo Alto is preferred.

Qualifications

• Experience with Windows Server and Active Directory administration.
• Strong IT troubleshooting and end-user support background.
• Experience with Microsoft 365, Entra ID, and Intune preferred.
• Networking knowledge across LAN/WAN, TCP/IP, DNS, DHCP.
• Experience with Aruba switches and Wi‑Fi troubleshooting.
• Knowledge of Palo Alto Networks firewalls is a plus.
• Experience with Windows File Server administration.
• Experience with Barracuda Backup and Barracuda Web Application Firewall.
• Familiarity with NEC telephone/PBX systems and structured cabling.

Responsibilities

• Provide day-to-day IT operational support and infrastructure administration.
• Troubleshoot issues and perform preventive maintenance.
• Coordinate with IT management and external vendors as needed.
• Support end-user computing, network, security systems, servers, backups, and telephony.

Skills

Windows 10/11 administration

Active Directory

Microsoft 365 / Entra ID / Intune

LAN/WAN TCP/IP DNS DHCP

Aruba switches & Wi-Fi

Palo Alto firewalls

Windows File Server

Barracuda Backup & WAF

NEC telephone/PBX systems

Structured cabling & hardware

Tools

Barracuda Web Application Firewall

Barracuda Backup

Aruba network management tools

Palo Alto firewall management

NEC PBX software

Job description

METROMET CONTRACTING WLL in Doha is seeking a Resident Engineer to provide day-to-day IT operational support, infrastructure administration, troubleshooting and preventive maintenance under the IT Manager.

You will support end-user computing, network, Microsoft 365, security systems, servers, backups, telephony, and coordinate with vendors; experience with Windows, AD, and Palo Alto is preferred.