Senior Field Service Engineer – Safety Systems (800xA)

USTBC ABB Installation Products Inc.

Doha

On-site

QAR 220,000 - 320,000

Full time

3 days ago

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Job summary

ABB is seeking an experienced Field Service Engineer to perform complex on-site and remote service tasks for System 800xA based safety systems. You will plan site activities, manage subcontractors, and drive customer satisfaction while identifying new service opportunities.

Ideal candidates hold a Graduate Engineer degree and have 8+ years in customer support or project roles within Oil & Gas, Power, or Water sectors, with strong knowledge of safety standards and cybersecurity.

Qualifications

8+ years of experience as customer support / project / service engineer of System 800xA based safety systems, preferably in Oil & Gas / Power & Water.
Hands-on experience in 800xA based integrated control and safety system hardware and software.
Knowledge of FSMS and functional safety certifications preferred (e.g., TÜV FS).
Knowledge of IEC61511, IEC61508 and corresponding system engineering practice.
Industrial networking and network switch configuration.
Cyber security for 800xA based systems.
Analytical thinker, self-starter, resilient and adaptable.
Experience with Modbus-RTU & TCP, OPC and related protocols.

Responsibilities

Perform complex field service tasks, identify problems, and analyze via remote or on-site activity for certified systems.
Plan and prepare site work for large projects and manage subcontractors onsite.
Contribute to customer satisfaction by executing service work per order and expectations.
Ensure customer retention by delivering superior service and communicating timelines clearly.
Identify new service business opportunities in collaboration with customers and other ABB teams.
Coach technicians and engineers and supervise complex site activities.