Sales Engineer

Tanqeeb; Doha; On-site; QAR 180,000 - 240,000; Full time

Job summary

Genetec is seeking a Sales Engineer for Qatar to partner with Sales, Field Project Engineers, and Pre-Sales teams, positioning Genetec solutions. You will serve as the technical contact for customers and drive demonstrations, solution definitions, and post‑sales transitions.

The role requires strong presentation skills, extensive knowledge of Genetec products, and the ability to travel up to 40% to support clients and events in Qatar and the region.

Qualifications

• Engineering degree required or equivalent.
• At least 5 years’ experience in roles with customer/partner interactions, preferably in security/tech.
• Pre-sales experience in IT or security advantageous.
• Strong presentation and analytical skills.
• Knowledge of security market and regional experience is a plus.

Responsibilities

• Develop deep knowledge of Genetec software and hardware.
• Define best-fit solutions for customer requirements.
• Build and maintain relationships with customers and partners.
• Deliver high-level product demonstrations.
• Provide technical support to sales teams per customer specs.
• Ensure smooth handoff between pre-sales and post-sales teams.
• Participate in security trade shows and seminars.
• Author white papers and become Genetec subject-matter expert.
• Provide field feedback to product teams.
• Implement complex software solutions.
• Travel 30–40% of the time.

Skills

Customer orientation

Analytical thinking

Oral presentation skills

Written communication

Problem solving

Influence

Follow-through

Innovation

Education

Engineering degree (electronics / computer science / EE)

Tools

MCSE

CCNA

Windows OS

Job description

Education Bachelor of Technology/Engineering

Industry Information Technology and Services

The Sales Engineer Qatar collaborates closely with various teams, particularly the Sales team, Field Project Engineers, Pre-Sales Engineers, and Sales Networks, to position Genetec's solutions and products. They are the technical point of contact for customers and Sales teams.

Roles and responsibilities:

Develop and maintain an in-depth knowledge of Genetec's software and hardware products.

Define the solutions best suited to the requirements of our customers and partners

Develop and maintain excellent relationships with all stakeholders, customers and partners

Present high-level demonstrations of our entire product range

Provide technical support to sales teams in response to customer specifications

Work closely with the technical support team to ensure a seamless transition between the pre-sales and post-sales teams, and the successful implementation of our solutions.

Participate in specialized security trade shows, exhibitions and seminars.

Write white papers and become a true expert on Genetec solutions

Provide technical feedback from the field to upstream Product Management teams.

Implement complex software solutions

Travel 30-40% of the time

Requirements

Job description:

The Sales Engineer Qatar collaborates closely with various teams, particularly the Sales team, Field Project Engineers, Pre-Sales Engineers, and Sales Networks, to position Genetec's solutions and products. They are the technical point of contact for customers and Sales teams.

Roles and responsibilities:

Develop and maintain an in-depth knowledge of Genetec's software and hardware products.

Define the solutions best suited to the requirements of our customers and partners

Develop and maintain excellent relationships with all stakeholders, customers and partners

Present high-level demonstrations of our entire product range

Provide technical support to sales teams in response to customer specifications

Work closely with the technical support team to ensure a seamless transition between the pre-sales and post-sales teams, and the successful implementation of our solutions.

Participate in specialized security trade shows, exhibitions and seminars.

Write white papers and become a true expert on Genetec solutions

Provide technical feedback from the field to upstream Product Management teams.

Implement complex software solutions

Travel 30-40% of the time

About you

We welcome all qualified candidates, including those who may not meet every listed requirement. If you're excited about this role and believe you can make an impact, we d love to hear from you.

Engineering degree in electronics, computer science, electrical engineering or equivalent

At least 5 years' professional experience in roles requiring regular exchanges with customers or partners, if possible in a technological environment with links to the security field in Qatar.

Initial experience in a pre-sales role in an innovative IT or security company

Excellent oral presentation skills

Excellent analytical and incident resolution skills

Knowledge of the security market

Comfortable working in a multicultural and international environment

Experience in the security field in the local region

Experience as a security system installer or commissioner and as a system integrator.

Key skills:

Customer orientation, commercial and interpersonal skills

Analytical and complex problem-solving skills

Work organization within project deadlines

Positive attitude

Sense of innovation

Follow-through on objectives

Oral and writing skills

Conviction and Influence

Knowledge:

Genetec product range

Video and access control systems

IP network systems and protocols

Windows Operating Systems

PC configuration

MCSE and/or CCNA certification

Oral presentation techniques

Problem analysis and incident resolution

Security market

Professional level of Arabic and English. An additional language is an asset.

Management Solutions International (MSI) - Qatar, Doha