Reservation & Revenue Leader (Opera Cloud)

ENNISMORE; Doha; On-site; QAR 60,000 - 90,000; Full time

Job summary

ENNISMORE in Doha seeks a Reservation Agent to manage daily reservations operations, train staff, handle inquiries, and optimize inventory to drive revenue growth in hotel operations. You will supervise a team and ensure data accuracy while delivering excellent guest service.

The role emphasizes revenue strategy with Opera Cloud knowledge, channel management, and using Delphi systems. You will lead a reservations team, analyze market trends, and collaborate with sales to maximize occupancy and

Qualifications

Responsibilities

• Manage daily reservations operations and optimize inventory to maximize revenue.
• Train staff and handle inquiries to deliver excellent guest service.
• Lead a reservations team with Opera Cloud knowledge and data accuracy.
• Develop revenue strategies and collaborate with Sales to grow occupancy.
• Utilize Delphi and Channel Manager tools to support pricing and availability.
• Develop and execute strategic sales plans and analyze market trends to drive hotel revenue growth.

Job description

ENNISMORE in Doha seeks a Reservation Agent to manage daily reservations operations, train staff, handle inquiries, and optimize inventory to drive revenue growth in hotel operations. You will supervise a team and ensure data accuracy while delivering excellent guest service.

The role emphasizes revenue strategy with Opera Cloud knowledge, channel management, and using Delphi systems. You will lead a reservations team, analyze market trends, and collaborate with sales to maximize occupancy and