Hotel Reservations & Revenue Specialist

AccorHotel; Doha; On-site; QAR 67,000 - 100,000; Full time

Job summary

AccorHotel is seeking a reservations-focused professional to manage daily operations, train staff, handle inquiries, and optimize inventory to drive revenue growth in hotel operations. This role delivers exceptional service, upsells effectively, and maintains accurate guest information while leveraging Opera Cloud and Channel Manager.

You will lead with strong communication and problem-solving skills. Collaborate with sales and front desk teams to maximize occupancy, ensure data integrity, and

Qualifications

• Strong communication and problem-solving abilities.
• Excellent customer service and sales skills.
• Experience leading a reservations team.

Responsibilities

• Manage daily reservations operations.
• Train staff and supervise the reservations team.
• Handle guest inquiries and upsell where appropriate.
• Optimize inventory and pricing to grow revenue.
• Ensure data accuracy and professional guest interactions.

Skills

Communication skills

Problem solving

Customer service

Upselling

Staff training

Team leadership

Tools

Opera Cloud

Channel Manager

Property Management System

Job description

AccorHotel is seeking a reservations-focused professional to manage daily operations, train staff, handle inquiries, and optimize inventory to drive revenue growth in hotel operations. This role delivers exceptional service, upsells effectively, and maintains accurate guest information while leveraging Opera Cloud and Channel Manager.

You will lead with strong communication and problem-solving skills. Collaborate with sales and front desk teams to maximize occupancy, ensure data integrity, and