Reservation Agent

ENNISMORE; Doha; On-site; QAR 60,000 - 90,000; Full time

Job summary

ENNISMORE in Doha seeks a Reservation Agent to manage daily reservations operations, train staff, handle inquiries, and optimize inventory to drive revenue growth in hotel operations. You will supervise a team and ensure data accuracy while delivering excellent guest service.

The role emphasizes revenue strategy with Opera Cloud knowledge, channel management, and using Delphi systems. You will lead a reservations team, analyze market trends, and collaborate with sales to maximize occupancy and

Qualifications

Responsibilities

• Manage daily reservations operations and optimize inventory to maximize revenue.
• Train staff and handle inquiries to deliver excellent guest service.
• Lead a reservations team with Opera Cloud knowledge and data accuracy.
• Develop revenue strategies and collaborate with Sales to grow occupancy.
• Utilize Delphi and Channel Manager tools to support pricing and availability.
• Develop and execute strategic sales plans and analyze market trends to drive hotel revenue growth.

Job description

Manage daily reservations operations, train staff, handle inquiries, and optimize inventory for revenue growth in hotel operations.

Develop and execute strategic sales plans, lead a sales team, manage client relationships, and analyze market trends to drive hotel revenue growth.

Supervise reservation operations, manage bookings, ensure compliance, support revenue generation, and lead a team with strong hospitality management skills.

Oversee reservation operations, manage inventory, execute revenue strategies, and ensure data accuracy while leading and training reservation agents with Opera Cloud knowledge.

Responsible for maximizing revenue through reservation inquiries, providing excellent customer service, and utilizing Opera and Delphi systems effectively.

Manage hotel revenue and rates using Opera Cloud and Channel Manager, optimize pricing strategies, and lead reservation teams with strong supervisory skills.

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