Part-Time IT Support Engineer — On-Call & Desk-Side Expert

Sky Systems, Inc. (SkySys); Doha; On-site; QAR 28,000 - 41,000; Part time

Job summary

Sky Systems, Inc. (SkySys) in Doha, Qatar, is seeking a part-time on-call IT support professional to handle field service tickets as they arise.

The role requires flexible availability, strong diagnostic skills, and the ability to work without disrupting hardware warranties or security policies. The ideal candidate will have 2–3 years of hands-on IT infrastructure experience, proficiency with Windows, macOS, and basic Linux, and familiarity with ServiceNow or Remedy ticketing systems.

Qualifications

• Minimum 2–3 years of IT infrastructure field support experience.
• Experience in troubleshooting desktops, printers, laptops, and peripherals.
• Basic knowledge of enterprise LAN/WAN setups and VPN, DNS, DHCP, RDP.
• Ability to lift up to 50 lbs and perform smart hand activities at sites.
• Expertise in Windows, macOS, and Linux desktop support.
• Strong written and verbal communication with clients and management.

Skills

IT support

Troubleshooting

Desktop hardware

Networking basics

Customer communication

Ticket analysis

Documentation

Education

Associate degree in Electronics

CompTIA A+

Tools

ServiceNow

Remedy

Job description

Sky Systems, Inc. (SkySys) in Doha, Qatar, is seeking a part-time on-call IT support professional to handle field service tickets as they arise.

The role requires flexible availability, strong diagnostic skills, and the ability to work without disrupting hardware warranties or security policies. The ideal candidate will have 2–3 years of hands-on IT infrastructure experience, proficiency with Windows, macOS, and basic Linux, and familiarity with ServiceNow or Remedy ticketing systems.