Outbound Travel Consultant

Employment; Doha; On-site; QAR 24,000 - 42,000; Full time

Job summary

247 Charters Tours and Travels in Doha, Qatar seeks an experienced professional to assist clients with outbound travel planning, bookings, and visa support. You will prepare itineraries and travel packages, coordinate with hotels, DMCs, and suppliers, and ensure accurate records while delivering excellent service.

The role requires knowledge of visa rules, strong organization, and fluency in Arabic and English. A tourism-related degree is preferred and candidate residence in Qatar is required.

Qualifications

• 5+ years of outbound travel experience in Doha, Qatar.
• Arabic and English fluency (written and spoken).
• Experience processing tourist visa applications for multiple destinations.
• Experience preparing holiday packages and coordinating group travel.

Responsibilities

• Assist clients with planning and booking outbound travel arrangements.
• Prepare itineraries, quotations, and travel packages based on client requirements.
• Plan and coordinate individual and group travel for leisure, corporate, and special interest groups.
• Provide end-to-end visa assistance, including document verification and submission guidance.
• Process visa applications while ensuring compliance with destination-specific requirements.
• Advise clients on visa requirements, travel regulations, and passport validity.

Skills

Outbound travel planning

Customer service

Visa processing

Booking management

Communication skills

Education

Bachelor's degree in Tourism

Diploma in Hospitality

Tools

Microsoft Office

Job description

Company Description

247 Charters Tours and Travels is a Destination Management Company (DMC) based in Qatar, specializing in both inbound and outbound travel solutions. The company is known for providing seamless transportation and tailored travel experiences. With its own fleet of vehicles and strong industry partnerships, 247 Charters Tours and Travels offers comprehensive travel support to individuals, groups, and corporate clients. The organization is committed to ensuring exceptional travel experiences with a focus on quality and personalization.

Key Responsibilities

• Assist clients with planning and booking outbound travel arrangements.
• Prepare holiday itineraries, quotations, and travel packages based on client requirements.
• Plan and coordinate individual and group travel for leisure, corporate, and special interest groups.
• Provide end-to-end visa assistance, including document verification, application preparation, and submission guidance.
• Process tourist visa applications while ensuring compliance with destination-specific requirements.
• Advise clients on visa requirements, travel regulations, passport validity, and documentation.
• Book hotels, transfers, sightseeing tours, travel insurance, cruises, and other travel-related services.
• Coordinate with Destination Management Companies (DMCs), hotels, and other travel suppliers to ensure smooth travel arrangements.
• Handle customer inquiries, provide destination recommendations, and deliver excellent customer service.
• Follow up on inquiries and convert them into confirmed bookings.
• Maintain accurate booking records and customer information in the company's reservation system.
• Stay up to date with visa regulations, travel trends, and destination updates.

Qualifications

• Minimum 5 years of experience in outbound travel with a travel agency in Doha, Qatar.
• Native Arabic speaker or fluent in Arabic and English (written and spoken).
• Proven hands-on experience in processing and managing tourist visa applications for multiple destinations.
• Experience in preparing holiday packages and managing group travel arrangements.
• Experience coordinating with international Destination Management Companies (DMCs), hotels, and travel suppliers.
• Strong knowledge of international destinations, travel products, and visa documentation requirements.
• Excellent communication, customer service, and organizational skills.
• Ability to manage multiple bookings and deadlines in a fast-paced environment.
• Proficiency in Microsoft Office.
• Bachelor's degree or Diploma in Tourism, Hospitality, or a related field is an advantage.
• Candidates currently residing in Qatar.

Location

Doha, Qatar