Onboard Cruise Line Guest Services Specialist

ApexBuild Solutions; Al Ruwais; Vor Ort; QAR 33.000 - 40.000; Vollzeit

Zusammenfassung

ApexBuild Solutions seeks a Cruise Line Customer Service Representative to provide outstanding service to passengers onboard our cruise ship. You will help with reservations, answer inquiries about excursions and activities, and resolve issues to ensure a smooth voyage.

The role is located in Ar-Ruwais and is open to Indian nationals fluent in English. Experience in hospitality is preferred, and teamwork with other ship departments is essential to deliver a seamless guest experience.

Qualifikationen

• Previous customer service experience in the hospitality industry is preferred.

Aufgaben

• Provide exceptional customer service to passengers onboard the cruise ship.
• Assist with booking reservations and answer inquiries about excursions and activities.
• Resolve issues during the trip to ensure a seamless guest experience.
• Serve as liaison between passengers and other ship departments to coordinate services.

Jobbeschreibung

ApexBuild Solutions seeks a Cruise Line Customer Service Representative to provide outstanding service to passengers onboard our cruise ship. You will help with reservations, answer inquiries about excursions and activities, and resolve issues to ensure a smooth voyage.

The role is located in Ar-Ruwais and is open to Indian nationals fluent in English. Experience in hospitality is preferred, and teamwork with other ship departments is essential to deliver a seamless guest experience.