Onboard Cruise Line Guest Services Specialist

AlSafe Finance Kuwait; Al Ruwais; On-site; QAR 41,000 - 49,000; Full time

Job summary

As a Cruise Line Customer Service Representative, you will assist guests onboard, handle inquiries, resolve complaints, and ensure their overall satisfaction with the cruise experience.

Strong communication and problem-solving skills are essential. Previous customer service experience is required, and fluency in Hindi or another Indian language is preferred. Salary is $1100 per month and the position is located in Ar-Ruwais, Qatar.

Qualifications

• Previous customer service experience required.
• Fluency in Hindi or another Indian language preferred.

Responsibilities

• Assist guests onboard with inquiries.
• Resolve complaints and ensure guest satisfaction.
• Maintain calm, professional demeanor in high-pressure situations.

Skills

Customer service

Communication

Problem solving

Job description

As a Cruise Line Customer Service Representative, you will assist guests onboard, handle inquiries, resolve complaints, and ensure their overall satisfaction with the cruise experience.

Strong communication and problem-solving skills are essential. Previous customer service experience is required, and fluency in Hindi or another Indian language is preferred. Salary is $1100 per month and the position is located in Ar-Ruwais, Qatar.