Guest Experience Agent — Cruise Line

MasterFix Solutions; Al Rayyan; On-site; QAR 53,000 - 65,000; Full time

Job summary

MasterFix Solutions in Al-Rayyan seeks a Customer Service Representative for our Indian cruise line. You will handle inquiries, bookings, and guest concerns, delivering friendly, professional support. English proficiency and prior customer service experience are required, with a passion for hospitality.

This on-site role offers a stable salary and opportunities to grow in a hospitality-focused team. Join a customer-first crew and represent our brand on every guest interaction, ensuring smooth

Qualifications

• Previous customer service experience.
• Excellent English communication skills.
• Interest in hospitality industry.

Responsibilities

• Answer phone calls and emails to assist guests.
• Handle reservations and bookings accurately.
• Address guest concerns in a timely and professional manner.

Skills

Customer service experience

English proficiency

Hospitality mindset

Job description

MasterFix Solutions in Al-Rayyan seeks a Customer Service Representative for our Indian cruise line. You will handle inquiries, bookings, and guest concerns, delivering friendly, professional support. English proficiency and prior customer service experience are required, with a passion for hospitality.

This on-site role offers a stable salary and opportunities to grow in a hospitality-focused team. Join a customer-first crew and represent our brand on every guest interaction, ensuring smooth