NOC Lead: 24x7 Network Ops & SLA Champion

Mannai Corporation; Doha; On-site; QAR 223,200 - 390,600; Full time

Job summary

Mannai Corporation is seeking an experienced NOC Lead in Doha, Qatar to manage 24x7 Network Operations Center activities. Responsibilities include overseeing NOC operations, leading the team to ensure compliance with service agreements, and developing operational workflows. Candidates should have a Bachelor’s degree in a relevant field and at least 10 years of experience in Network Operations. Strong leadership and incident management skills are essential. Preferred certifications include CCNP, ITIL, and PMP.

Qualifications

• Minimum 10+ years of experience in Network Operations.
• At least 3+ years of managerial or team leadership experience.
• Strong understanding of ISF standards and operational governance.

Responsibilities

• Oversee 24x7x365 NOC operations and ensure smooth service delivery.
• Lead the NOC team ensuring compliance with ISF standards and SLAs.
• Develop and maintain SOPs and escalation procedures.

Skills

Leadership

Incident management

SLA management

Service improvement

Stakeholder management

Education

Bachelor’s degree in Network Engineering, Telecommunications, or a related field

Tools

CCNP

ITIL

PMP

Job description

Mannai Corporation is seeking an experienced NOC Lead in Doha, Qatar to manage 24x7 Network Operations Center activities. Responsibilities include overseeing NOC operations, leading the team to ensure compliance with service agreements, and developing operational workflows. Candidates should have a Bachelor’s degree in a relevant field and at least 10 years of experience in Network Operations. Strong leadership and incident management skills are essential. Preferred certifications include CCNP, ITIL, and PMP.