24/7 NOC Analyst – First‑Line Network Monitoring

Mannai Corporation; Doha; On-site; QAR 45,000 - 65,000; Full time

Job summary

Mannai Corporation in Doha is seeking an L1 NOC Analyst to monitor network alerts and perform first-level troubleshooting as part of their 24×7 Network Operations Center. The role requires a Bachelor's degree in IT, 2-3 years of experience in NOC operations, and good communication skills. Responsibilities include logging incidents, following triage scripts, and maintaining documentation. Experience with networking basics and ticketing systems is essential. Certifications like Cisco CCNA or CompTIA Network+ are a plus.

Qualifications

• Minimum 2 to 3 years of experience in network monitoring or NOC operations.
• Good understanding of networking basics and escalation processes.
• Certifications such as Cisco CCNA or CompTIA Network+ are preferred.

Responsibilities

• Monitor network events through dashboards and monitoring systems.
• Log and update incidents in the ticketing system accurately.
• Acknowledge alerts within SLA timelines and begin troubleshooting.

Skills

Network monitoring

First-level troubleshooting

Incident logging

Communication skills

Attention to detail

Education

Bachelor’s degree in IT, Networking, or a related field

Tools

Ticketing systems

Monitoring tools

Job description

Mannai Corporation in Doha is seeking an L1 NOC Analyst to monitor network alerts and perform first-level troubleshooting as part of their 24×7 Network Operations Center. The role requires a Bachelor's degree in IT, 2-3 years of experience in NOC operations, and good communication skills. Responsibilities include logging incidents, following triage scripts, and maintaining documentation. Experience with networking basics and ticketing systems is essential. Certifications like Cisco CCNA or CompTIA Network+ are a plus.