Luxury Reservations & Guest Services Specialist

Hyatt

Qatar

Vor Ort

QAR 60.000 - 90.000

Vollzeit

Vor 6 Tagen

Sei unter den ersten Bewerbenden

Eine vollständige Bewerbung in einer Minute

Maßgeschneiderter Lebenslauf und Anschreiben – versandbereit.

Schaffe es an den ATS-Filtern vorbei

Zusammenfassung

Park Hyatt Doha is seeking a Guest Service Officer - Reservations to join our luxury team. You will manage guest reservations, respond to inquiries, and ensure a seamless experience while delivering outstanding service.

Requirements include a hospitality diploma, 1-2 years in reservations/front desk, Opera PMS experience, and excellent communication with a strong eye for detail. Proficiency in Microsoft Office and English fluency are essential.

Qualifikationen

Diploma or Degree in Hospitality Management or related field.
1-2 years of Reservations/Front Office/Guest Services in a luxury hotel.
Must have Opera PMS experience.
Excellent communication and interpersonal skills.
Strong attention to detail and organizational abilities.
Proficiency with Microsoft Office applications.
Fluent in English; additional languages are a plus.
Passion for delivering exceptional guest service and memorable experiences.

Aufgaben

Handle guest reservations and inquiries.
Manage booking requests to ensure a seamless experience.
Coordinate with departments to fulfil guest needs and requests.
Maintain accurate records in Opera PMS and related systems.
Deliver consistently high customer service standards.

Kenntnisse

Communication skills

Interpersonal skills

Attention to detail

Organizational abilities

Microsoft Office

English fluency

Guest service passion

Ausbildung

Diploma or Degree in Hospitality Management

Tools

Opera PMS