Luxury Front Desk Agent – Guest Experience Champion

RAFFLES; Doha; Presencial; QAR 60.000 - 100.000; Jornada completa

Descripción de la vacante

RAFFLES in Doha (operating as part of the Raffles & Fairmont brand) seeks a Front Office Agent to deliver exceptional luxury hospitality. You will greet guests, manage arrivals and departures, handle reservations and guest inquiries, and coordinate with Housekeeping and Concierge to ensure seamless service.

A professional demeanor, strong communication, and a commitment to the brand standards are essential.

Formación

• Experience in frontline guest service roles, preferably luxury hotel.
• Strong English communication, both verbal and written.
• Excellent organization and ability to handle multiple tasks smoothly.

Responsabilidades

• Welcome guests and provide professional front desk service.
• Manage check-in/check-out and guest registrations efficiently.
• Handle reservations, room assignments and guest accounts with accuracy.

Conocimientos

Customer service

Communication

Multitasking

Problem-solving

Teamwork

Educación

Diploma or bachelor’s degree in Hospitality Management

Herramientas

Opera PMS

Descripción del empleo

RAFFLES in Doha (operating as part of the Raffles & Fairmont brand) seeks a Front Office Agent to deliver exceptional luxury hospitality. You will greet guests, manage arrivals and departures, handle reservations and guest inquiries, and coordinate with Housekeeping and Concierge to ensure seamless service.

A professional demeanor, strong communication, and a commitment to the brand standards are essential.