Lux Reservations Specialist – Guest Experience & Bookings

Mandarin Oriental; Doha; On-site; QAR 40,000 - 60,000; Full time

Benefits offered by this job

Learning & Development Programs

Health & Colleague Wellness

Competitive Salary and Benefits

Transportation and Housing

Relocation and Vacation Tickets

Job summary

Mandarin Oriental, Doha is seeking a Reservations Services Agent to join the Reservations Services team. This role involves interacting with guests, assisting them with bookings, and maintaining high professionalism standards.

The ideal candidate will have a minimum of 1 year of experience in a 5-star hotel environment, preferably in the Middle East. The position offers a competitive salary, health benefits, and opportunities for development.

Qualifications

• Minimum of 1 year of experience in a Reservations Supervisor role at a 5-star hotel.
• Experience in the Middle East region is advantageous.

Responsibilities

• Interact with guests for room, spa, and restaurant bookings.
• Handle inquiries, complaints, and requests promptly.
• Process and confirm guest reservations effectively.

Skills

Professionalism

Multitasking

Communication

Customer Service

Job description

Mandarin Oriental, Doha is seeking a Reservations Services Agent to join the Reservations Services team. This role involves interacting with guests, assisting them with bookings, and maintaining high professionalism standards.

The ideal candidate will have a minimum of 1 year of experience in a 5-star hotel environment, preferably in the Middle East. The position offers a competitive salary, health benefits, and opportunities for development.