Lounge Experience & Sales Advisor

Qatar Airways; Doha; On-site; QAR 67,000 - 89,000; Full time

Job summary

Qatar Airways is seeking a proactive sales associate to promote Al Maha Services and lounges, greet walk-in customers, and generate bookings based on online/email requests. You will support corporate sales and assist with client and event bookings while ensuring lounge operations run smoothly and customer experiences stay high.

The role requires a high school qualification with at least 1 year in a sales-related field, and familiarity with Outlook/Word/Excel.

Qualifications

• High School Qualification with Minimum 1 year of job-related experience.
• Formal qualifications in sales or related field.

Responsibilities

• Promote and sell Al Maha Services and lounges to walk-in customers to drive sales growth and meet sales targets.
• Respond to customers’ phone/email enquiries in a timely manner and generate sales from those enquiries.
• Seek opportunities to upsell higher value Al Maha Services and add-on products to increase value and profitability per customer.
• Check-in customers to lounge/s and manage lounge capacity appropriately to ensure the customer experience is optimized.
• Support corporate sales team and assist with client and event bookings.
• Support Management with administrative, sales and marketing activities and reports related to Sales Department.

Job description

Qatar Airways is seeking a proactive sales associate to promote Al Maha Services and lounges, greet walk-in customers, and generate bookings based on online/email requests. You will support corporate sales and assist with client and event bookings while ensuring lounge operations run smoothly and customer experiences stay high.

The role requires a high school qualification with at least 1 year in a sales-related field, and familiarity with Outlook/Word/Excel.