Premium Lounge Operations Manager

Qatar Airways; Qatar; On-site; QAR 200,880 - 279,000; Full time

Benefits offered by this job

Competitive tax-free salary

Housing and transport benefits

Opportunities for career advancement

Access to professional training

Job summary

Qatar Airways is seeking an experienced Operations Manager for Al Maha Services in Doha, Qatar. The role focuses on managing airport lounge operations, ensuring high standards of service and customer satisfaction. The successful candidate will lead a multicultural team, develop operational policies, and drive continuous improvement initiatives.

This position offers a competitive tax-free salary along with benefits such as housing and transport. Ideal candidates will have a strong background in hospitality management and excellent leadership skills.

Qualifications

• Minimum of 6 years of relevant experience in operational leadership.
• Experience in hospitality or customer service management, preferably in a luxury environment.
• Strong leadership and mentoring abilities.

Responsibilities

• Manage day-to-day operations of Al Maha Services and lounges.
• Oversee collaboration with suppliers and airport authorities.
• Develop and implement operational policies and cost-saving initiatives.

Skills

Operations management and planning

Customer service excellence

Staff leadership and performance management

Budget control and cost optimisation

Service quality assurance

Stakeholder and vendor coordination

Education

Bachelor's degree or equivalent

Diploma with 7+ years of experience

Job description

Qatar Airways is seeking an experienced Operations Manager for Al Maha Services in Doha, Qatar. The role focuses on managing airport lounge operations, ensuring high standards of service and customer satisfaction. The successful candidate will lead a multicultural team, develop operational policies, and drive continuous improvement initiatives.

This position offers a competitive tax-free salary along with benefits such as housing and transport. Ideal candidates will have a strong background in hospitality management and excellent leadership skills.