Learning & Development Operations Specialist

Employment; Doha; On-site; QAR 67,000 - 112,000; Full time

Job summary

Qatar Foundation in Doha seeks an L&D Administrator to support the Learning & Development section’s administrative and operational tasks, from logistics for training programs to records management and stakeholder coordination.

The role requires strong MS Office skills, customer service orientation, Arabic advantage, and 2–5 years of admin experience; you will liaise with trainers, vendors, and internal teams to ensure quality delivery.

Qualifications

• High School Diploma and 2-5 years of full-time work experience in administration roles, preferable in a generalist HR environment.
• Very good interpersonal communications, customer service, and organizational skills.
• Strong writing skills with the ability to draft and edit a variety of written reports and communications and to articulate ideas clearly and concisely; Arabic proficiency is an advantage.
• Proficiency in MS Office applications; familiarity with Oracle ERP is preferred

Responsibilities

• Provide administrative and operational support in logistic preparations for training program deliveries, including schedules, venues, materials, attendance, and communication
• Make a sound understanding of QF Human Capital policies and procedures in order to be able to carry out the work of the department at a quality level and respond appropriately to inquiries
• Receive inquiries from QF entities, applicants and candidates, including contractors; respond to and resolve them or elevate them for resolution
• Liaise with trainers, vendors and internal stakeholders to ensure smooth delivery and timely information flow
• Prepare and distribute training invitations, pre-reading materials, surveys, certificates, and post-session feedback
• Inspect registration process, maintain training calendars, nomination lists, seat allocation, waitlists and session capacity
• Maintain accurate training records, attendance, feedback, and participant data in designated systems
• Prepare back-charging reports for in-house catalogue programs, including trainer fees, catering, venue costs, and other billable expenses, ensuring accuracy and timely submission to relevant entities
• Coordinate in-house and group technical tendering processes, including sending RFQs, collecting proposals, and organizing both technical and commercial evaluations with relevant stakeholders
• Inspect and verify invoices received from training providers, submit them for payment, and follow up with QF Finance to ensure that payments are processed in a timely manner
• Provide on-site coordination during sessions, ensuring technology setup, registration, and learner support
• Support the development of new training processes, standard templates and learning engagement initiatives
• Other reasonable tasks as assigned by supervisor
• High School Diploma and 2-5 years of full-time work experience in administration roles, preferable in a generalist HR environment
• Very good interpersonal communications, customer service, and organizational skills
• Strong writing skills with the ability to draft and edit a variety of written reports and communications and to articulate ideas clearly and concisely; Arabic proficiency is an advantage
• Proficiency in MS Office applications; familiarity with Oracle ERP is preferred

Skills

Interpersonal skills

Customer service

Organizational skills

Arabic (advantage)

Education

High School Diploma

Tools

MS Office

Oracle ERP

Job description

Qatar Foundation in Doha seeks an L&D Administrator to support the Learning & Development section’s administrative and operational tasks, from logistics for training programs to records management and stakeholder coordination.

The role requires strong MS Office skills, customer service orientation, Arabic advantage, and 2–5 years of admin experience; you will liaise with trainers, vendors, and internal teams to ensure quality delivery.