Learning & Development Officer

Hyatt Hotels Corporation; Doha; On-site; QAR 218,000 - 328,000; Full time

Job summary

Hyatt Hotels Corporation is seeking a Learning & Development Officer to support employee growth and learning initiatives. You will identify training needs, coordinate programs, maintain records, and monitor effectiveness, collaborating with department leaders to boost skills and compliance.

The role promotes a culture of continuous learning, supports talent development and succession planning, and coordinates external training opportunities to drive service excellence aligned with Hyatt

Qualifications

• Bachelor's degree in HR, L&D, business, hospitality or related field.
• 2 years experience in Training, L&D, HR or similar role.
• Strong knowledge of learning principles and training methodologies.
• Excellent presentation, facilitation, and communication skills.
• Ability to design, coordinate, and deliver engaging training programs.

Responsibilities

• Support learning, growth and professional development of employees.
• Identify training needs and coordinate training programs.
• Maintain training records and monitor program effectiveness.
• Collaborate with department leaders to enhance employee skills and compliance.
• Promote continuous learning, talent development and succession planning.
• Coordinate external training opportunities and drive colleague engagement.

Skills

Presentation skills

Facilitation

Communication

Training needs analysis

Education

Bachelor's Degree in HR / L&D / Business Admin / Hospitality

Tools

Learning Management System

Job description

\"I joined as a server on the catering staff. Thanks to Hyatt's training and support, I now oversee a brilliant team that helps brings events to life.\"

A Learning & Development Officer is responsible for supporting the learning, growth, and professional development of employees by identifying training needs, coordinating and facilitating training programs, maintaining training records, and monitoring the effectiveness of learning initiatives. The role works closely with department leaders to enhance employee skills, improve performance, and ensure compliance with mandatory training requirements. Additionally, the Learning & Development Officer promotes a culture of continuous learning, supports talent development and succession planning, coordinates external training opportunities, and helps drive colleague engagement and service excellence in alignment with the organization's goals and brand standards.

Qualifications

• Bachelor's Degree in Human Resources, Learning & Development, Business Administration, Hospitality Management, or a related field.
• 2 years of experience in Training, Learning & Development, Human Resources, or a similar role.
• Strong knowledge of learning principles and training methodologies.
• Excellent presentation, facilitation, and communication skills.
• Ability to design, coordinate, and deliver engaging training programs.

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