People & Culture Trainee

Mandarin Oriental Hotel Group; Qatar; On-site; QAR 66,960 - 111,600; Full time

Benefits offered by this job

Learning & Development

MOstay programme

Health & Colleague Wellness

Retirement Plans

Relocation assistance

Housing provided

Job summary

Mandarin Oriental Doha is seeking a People & Culture Trainee to support the People & Culture Department in enhancing the hotel’s culture and vision. The role reports to the Director of People & Culture and involves providing administrative support to all functions of the People & Culture Division.

Ideal candidates have at least six months of administrative experience, a degree or higher National Diploma in Hospitality, Hotel Business Management or Human Resources, and preferably six months of

Qualifications

• Minimum six months of experience in a similar or related administrative role.
• Degree or higher National Diploma equivalent in Hospitality, Hotel Business Management or Human Resources.
• Minimum six months of experience working in a 5-star hotel environment (preferred).

Responsibilities

• Be readily available with empathetic, open communication ensuring reliability and confidentiality.
• Complete day-to-day administration as requested by each People & Culture department in response to requests and action plans.
• Maintain good rapport and working relationships with all colleagues.
• Provide a courteous and professional service at all times.
• Project a positive and motivated attitude and a calm demeanor at all times.
• Ensure that all colleagues understand and adhere to Mandarin Oriental Doha’s Colleague Rules & Regulations.
• Communicate in-house rules and regulations to colleagues and ensure implementation.
• Carry out People & Culture administration procedures in line with hotel legal requirements.
• Assist and support senior leaders in the smooth running of the division per the Operations Manual.

Skills

Empathetic communication

Confidentiality

Administrative support

Education

Degree or higher National Diploma in Hospitality/Hotel Business Management or Human Resources

Job description

About the Job

People & Culture Trainee at Mandarin Oriental Doha will support the People & Culture Department in enhancing the hotel’s culture and vision. The role reports to the Director of People & Culture and involves providing administrative support to all functions of the People & Culture Division.

Responsibilities

• Be readily available with empathetic, open communication ensuring reliability and confidentiality.
• Complete day‑to‑day administration as requested by each People & Culture department in response to requests and action plans.
• Maintain good rapport and working relationships with all colleagues.
• Provide a courteous and professional service at all times.
• Project a positive and motivated attitude and a calm demeanor at all times.
• Ensure that all colleagues have a complete understanding and adhere to the Mandarin Oriental Doha’s Colleague Rules & Regulations.
• Ensure that all in‑house rules and regulations are communicated to colleagues and implemented.
• Ensure that all People & Culture administration procedures are carried out in accordance with hotel legal requirements.
• Assist and support the Director of People & Culture, People & Culture Manager, and Director of Learning & Development in the smooth and efficient running of the People & Culture Division, ensuring that all policies and procedures outlined in the People & Culture Operations Manual are strictly adhered to.

Qualifications

• Minimum six months of experience in a similar or related administrative role.
• Degree or higher National Diploma equivalent in Hospitality, Hotel Business Management or Human Resources.
• Minimum six months of experience working in a 5‑star hotel environment (preferred).

Benefits

• Learning & Development – unique learning and development programmes for various stages of career.
• MOstay programme – complimentary nights and attractive rates on rooms for you and your loved ones.
• Health & Colleague Wellness – variety of health benefits and wellness programmes.
• Retirement Plans – different retirement plans depending on length of service and role.
• Competitive salary and benefits packages.
• Transportation and housing provided, relocation and vacation tickets.